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Exposure

24 pieces of exposure in total

Unable to withdrawwithdrawal failure.

A client tried to withdraw funds after making profit, but IG did not allow withdrawal and instead deleted profit from the client's account. The client thinks IG must have stolen his money.

Bangladesh Bangladesh 2021-07-25 19:06
Bangladesh Bangladesh 2021-07-25 19:06
ScamIG refuse to open account after provide the documents requested!!!

After opening an account there and submit all the necessary and required documents i received an email saying to be approved i must call IG. After many attempts, i was able to speak with a Spanish representative, and she mentions in order to be approved i need to contact the gentleman Pablo Castrillo. After another session of calls, i finally spoke with him and he mentions i need to send more documents in order to be approved. I confront him replying i have sent all the documents required by your website, to which he replied "my analyst needs more documents". I ask him for information about his analyst, he refused to disclose it. I sent several emails to support i never got an answer!! Finally, i got a rude answer from Pablo which i post here. Finally saying, IG has many factors to be a scam!

Portugal Portugal 2021-06-25 05:46
Portugal Portugal 2021-06-25 05:46
ResolvedFraud

In September this year, she (Mr. Football) joined me on WeChat through the Lanxi Chefs Exchange Group. I added her (Mr. Chef) as my friend on October 31st. She was cheated by a foreign exchange trading network platform. At first, I saw her. The foreign exchange sent by Moments is making money, and there is a mentality to try. The other party said that investing 20,000 to 50,000 is enough to earn 3 to 5 times the principal, and the profit is a 10% commission paid to their company, so I will invest 50,000. Therefore, through the introduction, she gave me a download platform, which can transfer funds to private accounts. I asked her customer service department that the charging channel is under maintenance. At around 3 pm on December 21st, use our designated chat tool. Hey, I bought pound and dollar fluctuations with other coaches. The time is the 60s. I did not follow up in the middle of the round and said I wanted to make up 74700. So I said I had no money, and the other party told me that she helped me. Can you borrow money? The next night, she said that she lent me 25,000 yuan and I personally collected 50,000 yuan. Starting from the evening of the 22nd of the second round of data calculation, I don't know why two wrong rounds were performed, but the data did not match, and I had to say it again. This time I didn’t have any money, nor did I have money to cover the position, so I went to withdraw the next day and found that the fund account was frozen. I contacted the customer service, and the customer service said that as long as there is money, if the payment has been made in full and not frozen, you can withdraw cash. . The other party contacted her and she said it was to help me find a solution. Their team borrowed another \25,000 and helped me recharge. I added 37,550 yuan myself. After turning in the frozen funds, I went to withdraw cash, but I still could not withdraw cash. The customer service department stated that this was due to credit score.

Hong Kong Hong Kong 2021-02-11 13:44
Hong Kong Hong Kong 2021-02-11 13:44
Unable to withdrawCAN'T TRADING APP TROUBLE

The IG trading app I think has breakdown for around 1 year since the beginning of 2020, and I cannot login the app and trade for so much long time. No other operations could be down since then and my money was therefore blocked in their account. I used to try contact its IT support team, however, they were useless and cannot give a reasonable reason why I cannot use the app anymore. Therefore I have reasonable reason to assume that there might something wrong with the company itself.

Hong Kong Hong Kong 2021-01-27 11:10
Hong Kong Hong Kong 2021-01-27 11:10
Unable to withdrawUnable to withdraw

Freezing fund is needed if I wanna withdraw funds. Hope the problem can be solved asap

Hong Kong Hong Kong 2021-01-09 11:53
Hong Kong Hong Kong 2021-01-09 11:53
Unable to withdrawUnable to withdraw

Freeze funds. Please return my capital and solve this issue asap

Hong Kong Hong Kong 2021-01-09 10:06
Hong Kong Hong Kong 2021-01-09 10:06
Unable to withdrawAsk u to add money again and again. But can't withdraw funds

Looking at the regulated platform, as ordinary people, I believe in the IG platform. From the initial investment of 130,760 yuan to the completion of the operation, ask me to pay money cuz the bank card information is incorrect. At the beginning, I really thought that I had typed it wrong, so as a loyal customer, I chose to believe it unconditionally and paid the money again and again. Finally, the customer service told me that there was no problem, but I still waited 15 days for review. I would like to know if your platform is really not a lie. In the Internet age, what needs to be reviewed takes 15 days. To put it bluntly, it is a lie and no money is drawn. I also hope that the relevant department can help me recover the 1 million I handed in. Thank you.[d83d][de2d][d83d][de2d][d83d][de2d][d83d][de2d]

Hong Kong Hong Kong 2021-01-08 17:20
Hong Kong Hong Kong 2021-01-08 17:20
Unable to withdrawSuspected fraud platform. Unable to withdraw

My fund has been frozen. The customer service said paying 30% can help me witdhraw 45,000. This is a trap

Hong Kong Hong Kong 2020-12-29 05:57
Hong Kong Hong Kong 2020-12-29 05:57
Unable to withdrawFraud platform

Can’t withdraw all along. Ask me to deposit to improve credit score.

Hong Kong Hong Kong 2020-10-13 17:17
Hong Kong Hong Kong 2020-10-13 17:17
Unable to withdrawCan't withdraw after paying fees

Margin, credit score, comprehensive score, so many things are set not to allow us to withdraw. Why are there so many frauds under somany regulators?

Hong Kong Hong Kong 2020-09-21 07:52
Hong Kong Hong Kong 2020-09-21 07:52
Unable to withdrawWhat should I do. Can’t withdraw

Why are there so many scores needed and I have to pay for the scores. The score can be decreased after I deposit, which deliberately makes customers can’t withdraw. It’s no use although this platform is regulated by many regulators.

Hong Kong Hong Kong 2020-09-19 11:53
Hong Kong Hong Kong 2020-09-19 11:53
ScamInduced fraud

At first I was told that the bank card number was wrong (I checked it twice before I fill it. And why can I hand in a wrong information? It’s the platform’s problem) and I have to pay margin so that the programmer can help me modify the number. Then I was noticed that my credit score was insufficient. What’s the relationship between my information error and credit score? Then, it turned to the tax. The customer service induced me to pay the tax twice. At last, the comprehensive score was reduced because of the payment. So the customer service asked me to deposit. What a rip-off

Hong Kong Hong Kong 2020-09-18 13:56
Hong Kong Hong Kong 2020-09-18 13:56
Unable to withdrawUnable to withdraw. The number of the bank card is wrong.

I have already called the police and I don’t know if I can get my principal back. I don't want to eat or drink and was deceived out of $60,000.

Hong Kong Hong Kong 2020-08-22 15:24
Hong Kong Hong Kong 2020-08-22 15:24
OthersThe website of IG is disabled.

Both the website and APP are collapsed since 21st.

Hong Kong Hong Kong 2020-07-23 12:19
Hong Kong Hong Kong 2020-07-23 12:19
OthersUnable to withdraw and unfair blocking profits!

It’s 100% scam broker. I asked to withdraw. It suppose to be easy that they verified every related information about bank account and asked for bank statement many time. I did! And then they told me that the swift code of the bank is wrong. I need to fix it in the client area. They tried to delay, keep telling you need to fix the information and so on, to keep you trade and start get lost. They keep using reason : non market quote to deny your profits! Be careful and stay away from this brokers

Singapore Singapore 2020-06-24 00:56
Singapore Singapore 2020-06-24 00:56
Unable to withdrawEasy deposit and difficult withdrawal!

Both the withdrawal and service are unavailable! After paying the margin, rollover and handling fee, I was even asked to pay margin to Citigroup. Why I need to pay for it since I haven’t deposit fund through it. Is it legit? The withdrawal is yet to be received, albeit successful process.

Hong Kong Hong Kong 2020-06-21 19:35
Hong Kong Hong Kong 2020-06-21 19:35
Unable to withdrawIG manipulated on my bank card account inexplicably, causing unavailable withdrawal.

With the excuse of wrong bank information, IG withheld my nearly 300 thousand RMB. If it was wrong, why I could pass the verification? What’ more, I’ve checked it for times. The service asked for 30% of the fund as a margin. Such a heinous behavior. It also urged me to pay within 72 hours. Otherwise, it would freeze my account. Dare I pay margin on such a fraud?

Hong Kong Hong Kong 2020-06-21 14:19
Hong Kong Hong Kong 2020-06-21 14:19
ScamWith the excuse of wrong bank information, IG asked for a varied fee.

On June 1st, I bought 100 thousand LTC on IG , bringing the total to 1053920. When I applied for the withdrawal, the service asked for 20% margin, i.e., 210784. Later I added 130784 since I forgot signing my name. After that, the service claimed that I hadn’t close the position timely, asking for 65316.6 rollover and 27909.76 for handling fee. In addition, 80 thousand margin was asked for again! Each time, they promised me the withdrawal, but always backed out!

Hong Kong Hong Kong 2020-06-17 23:47
Hong Kong Hong Kong 2020-06-17 23:47
Unable to withdrawUnable to withdraw

I don’t know when I added this netizen. One day, I surfed her moments and talked to her actively. She explained that she was trading short-term currency, which was profitable. She said that a teacher took her to operate, with a threshold of 30 thousand yuan. I contacted the service and deposited 33000 yuan. The teacher guided me to trade, with balance becoming 300 thousand. I wanted to make a withdrawal, while he said that my account needed to be tested. Te result showed that I needed do the risk management, and another 30 to 50 thousand was asked for. After I did so, the withdrawal was available. But 24 hours passed, it was yet to be received. The system showed that I needed to pay 25316.6 yuan rollover and then 60 thousand or so individual tax. At that time, I realized that I had been cheated.

Hong Kong Hong Kong 2020-06-05 15:12
Hong Kong Hong Kong 2020-06-05 15:12
Unable to withdrawUnable to withdraw

On friend’s recommendation, I downloaded IG and deposited 30 thousand yuan under the guidance of the teacher. Within 1 to 2 hours, I profited 320 thousand. Then the teacher told me to deposit 30 thousand to offset the risk. Having operated for several times, I applied for the withdrawal. On the afternoon of next day, my account was frozen in wake of wrong bank information. The service asked for 20% margin, i.e., 71848 yuan, as unfreezing fee, which I felt like a trap. I have negotiated with the service for days. On May 30th, the service asked me to contact SEC and cleared my account.

Hong Kong Hong Kong 2020-05-31 14:10
Hong Kong Hong Kong 2020-05-31 14:10
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