FXTM	Basic Infromation
Registered Country/Region	United Kingdom
Founded in	2011
Headquarters	Cyprus, UK, Belize
Regulated By	FCA, CySEC, FSCA (Out of Scope Business)
Minimum Deposit	$10
Leverage	Up to 1:2000
Account Types	Micro, Advantage, and Advantage Plus
Demo Account	Yes
Trading Instruments	Forex, Commodities, Indices, Shares, Cryptocurrencies
Trading Platforms	MetaTrader 4, MetaTrader 5, FXTM Trader
Mobile Trading	Yes
Islamic Account	Yes
Payment Methods	Credit/Debit Cards, Bank Wire, E-wallets
Minimum Spread on EUR/USD	From 0.1 pips
Customer Support	24/5 Live Chat, Email, Phone
Educational Resources	Yes
Negative Balance Protection	Yes

Overview of FXTM

FXTM, or Forex Time, is a global forex and CFD broker founded in 2011. The company is headquartered in Cyprus and is regulated by the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and other regulatory bodies in various countries. FXTM offers a variety of trading instruments, including forex, commodities, indices, shares, and cryptocurrencies.

FXTM is its extensive range of account types, which cater to traders of all experience levels and preferences. The broker offers five different account types, including the Micro, Advantage, and Advantage Plus accounts, as well as demo accounts and Islamic accounts. Each account type comes with its own unique features, including different leverage options, spreads, and minimum deposit requirements. In terms of trading fees, FXTM offers variable spreads on most of its instruments, with spreads starting from as low as 0.1 pips.

FXTM also offers a range of trading platforms, including the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms. These platforms are available in desktop, web, and mobile versions, allowing traders to trade on the go and from anywhere in the world.

Lastly, FXTM provides customer support in multiple languages, which is available 24/5 via live chat, email, and phone. The broker also offers a range of educational resources, including webinars, seminars, and trading guides.

Is FXTM Legit？

FXTM is currently regulated by two reputable regulatory bodies, the Financial Conduct Authority (FCA) in the UK and the Cyprus Securities and Exchange Commission (CySEC) in Cyprus. These regulatory bodies ensure that the broker operates within strict guidelines and rules.

Forextime Ltd (Its CYSEC entity), is authorized and regulated by the Cyprus Securities and Exchange Commission (CYSEC) under regulatory license number 185/12.

Exinity UK Ltd, its UK entity, is authorized and regulated by the Financial Conduct Authority (FCA) under regulatory license number 777911.

FOREXTIME LTD is authorized by the Financial Conduct Authority (FSCA), holding a license of Financial Service Authority under license no. 46614.

Pros and Cons of FXTM

FXTM is a well-known broker that offers a range of trading services to its clients, including forex, commodities, and CFDs. While there are many benefits to trading with FXTM, there are also some drawbacks to consider. In this table, we'll take a closer look at the pros and cons of trading with FXTM, so you can make the right choice about whether this broker is right for you. Some of the pros we'll cover include their range of account types, competitive spreads, and excellent customer support, while some of the cons we'll discuss include the lack of cryptocurrency trading and high withdrawal fees.

Pros	Cons
Regulated by top-tier financial authorities, FCA and CYSEC	Limited product offerings compared to some competitors
Wide range of account types for different trading needs	High inactivity fee
Low minimum deposit requirements	Limited payment methods
Demo Accounts Available	Limited research tools and resources
Islamic Accounts Available
Access to a variety of trading platforms, including MT4 and MT5
Multiple funding and withdrawal options
Rich Eductaional Resources
Rich Trading Tools
High-quality customer support

Market Intruments

FXTM offers a diverse range of trading instruments for its clients, which includes forex, spot metals, CFD commodities, stock, stock CFDs, and CFDs on indices. The forex market is the largest financial market in the world, and FXTM provides access to a wide range of major, minor and exotic currency pairs. This means that traders have the flexibility to trade the currency pairs that best suit their trading strategies.

In addition to forex, FXTM offers trading in spot metals, which include gold, silver, and platinum. Spot metals can be a useful tool for diversifying a portfolio or hedging against inflation or geopolitical risks. FXTM also provides CFD trading in commodities, such as oil, natural gas, and agricultural commodities. CFD trading allows traders to speculate on the price movements of these commodities without having to own them physically.

FXTM also offers trading in stocks and stock CFDs. With access to global markets, traders have the opportunity to invest in some of the world's leading companies, such as Apple, Amazon, and Facebook. Moreover, traders can benefit from dividend payments when holding stock CFDs for the long term.

Finally, FXTM provides CFD trading on indices, which allows traders to speculate on the performance of a particular stock market. This is particularly useful for traders who want to take a broader view on the direction of a market, rather than focusing on individual stocks.

Overall, FXTM's range of market instruments provides traders with a wide variety of opportunities to diversify their trading portfolio and explore new trading strategies.

Pros	Cons
Offers a wide range of markets to trade, including forex, spot metals, and CFDs on commodities, stocks, and indices	Limited selection of individual stocks compared to some competitors
Competitive spreads and commissions	Margin requirements on some instruments may be higher than other brokers
Access to both major and minor forex pairs, as well as exotic currency pairs	Limited cryptocurrency offerings compared to some competitors
Opportunity to diversify portfolio with a variety of markets	The number of CFDs on commodities may be limited compared to other brokers
Offers both MetaTrader 4 and MetaTrader 5 platforms for trading	Availability of certain markets may vary depending on the trader's location

Account Types

FXTM offers three different types of trading accounts, which are the Micro account, the Advantage account, and the Advantage Plus account. The Micro account requires a minimum deposit of $10, the Advantage account requires a minimum deposit of $100, and the Advantage Plus account requires a minimum deposit of $500.These account types are designed to cater to the varying needs and preferences of traders, ranging from beginner traders with limited capital to experienced traders looking for more advanced trading features. Each account type has its own unique features and benefits, such as different minimum deposit requirements, leverage ratios, and spreads, allowing traders to choose the one that suits them best. The Micro account is ideal for novice traders with a limited budget, while the Advantage account is suitable for experienced traders who require advanced trading tools and a competitive trading environment. The Advantage Plus account is designed for professional traders who require high-volume trading and personalized support from a dedicated account manager.

Pros	Cons
Micro account has low initial deposit	Micro account has higher spreads compared to other types
Advantage account has low spreads	Advantage account has a higher minimum deposit
Advantage Plus account offers lower commissions	Advantage Plus account has the highest minimum deposit

Demo Accounts

FXTM offers demo accounts for all its account types, including Micro, Advantage, and Advantage Plus. These demo accounts allow traders to test their trading strategies in a risk-free environment using virtual funds. Demo accounts are also useful for new traders who want to learn how to trade before committing real money to live trading. With FXTM's demo accounts, traders can access all the trading tools and features available in the live trading platform. The demo accounts are also available in multiple languages, making it accessible for traders from different countries. However, it's important to note that demo trading doesn't completely simulate the emotional and psychological aspects of real trading, which could affect a trader's performance in the live markets.

How to Open an Account？

• To open an account with FXTM, you first need to visit their website and click on the “OPEN ACCOUNT” button on the top right-hand corner of the page.

• This will take you to the account registration page where you will need to fill out some basic personal information like your name, email address, and phone number.

• Next, you will be asked to choose the type of account you want to open. FXTM offers three main account types - Micro, Advantage, and Advantage Plus, each with its own features and benefits. You will also need to select the base currency of your account and agree to the terms and conditions of the broker.

• Once you have selected your account type and base currency, you will be prompted to provide some additional personal information like your date of birth, occupation, and address. You will also need to answer a few questions about your trading experience and investment goals.

• After you have completed the registration process, you will need to verify your account by providing some additional documents like a copy of your ID or passport and a proof of address like a utility bill or bank statement.

• Finally, once your account is verified, you can then make your first deposit and start trading.

Leverage

FXTM offers leverage of up to 1:2000, depending on the account type and trading instrument. The highest leverage is available for forex trading on the FXTM Pro account, while the other account types offer leverage up to 1:30 for EU traders and up to 1:2000 for non-EU traders. It's important to note that while high leverage can increase potential profits, it also increases the risk of losses. Therefore, it's recommended to use leverage wisely and only trade with funds you can afford to lose. FXTM also offers negative balance protection, which ensures that traders can not lose more than their account balance. This feature can provide additional peace of mind when trading with high leverage.

Spreads & Commissions (Trading Fees)

The spreads and commissions vary depending on the account type. For the Micro account, the spreads start from 1.5 pips, and no commission is charged. For the Advantage account, the spreads start from 1.1 pips, and a commission of $2 is charged per lot. For the Advantage Plus account, the spreads start from 0.0 pips, and a commission of $4 is charged per lot. It's important to note that the spreads are floating and may widen during periods of high market volatility.

The spreads offered by FXTM are typically lower than those offered by many other brokers in the industry, particularly on the Advantage and Advantage Plus accounts. The Micro account, however, has slightly higher spreads, which is to be expected due to the smaller minimum deposit requirement.

Here we have created a comparison table of the average spreads and commissions offered by FXTM and some other popular forex brokers such as IC Markets, Exness, and FP Markets:

Broker	EUR/USD Spread	Commission	Minimum Deposit
FXTM (Micro)	1.5 pips	No commission	$10
FXTM (Advantage)	0.5 pips	No commission	$100
FXTM (Advantage Plus)	0.1 pips	No commission	$500
IC Markets (Raw Spread)	0.1 pips	$7 round turn	$200
Exness (Raw Spread)	0.3 pips	No commission	$1
FP Markets (Raw Spread)	0.0 pips	$7 round turn	$100

Non-Trading Fees

Apart from trading fees, FXTM charges some non-trading fees that traders should also consider before choosing this broker. Some of the non-trading fees charged by FXTM include inactivity fee, withdrawal fee, deposit fee, and overnight fee. The inactivity fee is charged when a trader does not perform any trading activity on their account for a period of 6 months. The fee charged is $5 per month. Withdrawal fees vary depending on the method used, with bank transfers attracting a higher fee compared to e-wallets. Deposit fees are not charged for most methods, but a 2.5% fee is charged when depositing via Neteller. Overnight fees are charged when a position is held open overnight, and they vary depending on the instrument being traded

Here is a table showing the comparison of non-trading fees charged by FXTM and some other popular forex brokers:

Broker	Inactivity Fee	Deposit Fee	Withdrawal Fee
FXTM	$5/month after 6 months of inactivity	Free	Fees may occur
Avatrade	$50/quarter after 3 months of inactivity	Free	Fees may occur
IC Markets	$0	Free	Fees may occur
Exness	$0	Free	Fees may occur
FP Markets	$0	Free	Fees may occur

Trading Platform

FXTM offers a range of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as their proprietary trading platform called FXTM Trader. The MetaTrader 4 and 5 platforms are known for their ease of use, comprehensive charting tools, and customizability, while FXTM Trader offers advanced features such as price alerts, multiple chart types, and a news feed.

One of the main advantages of using MetaTrader 4 and 5 is the vast community of traders who have developed and shared custom indicators and trading strategies, making it easy to find and use powerful tools that can help improve your trading performance.

Another advantage of FXTM's trading platforms is their compatibility with a range of devices, including desktop, mobile, and web-based platforms, making it easy to trade on the go or from any device.

Here's a table comparing the trading platforms offered by FXTM, IC Markets, Avatrade, and Exness

Broker	Platform Types	Desktop	Web-Based	Mobile
FXTM	MT4, MT5, FXTM Trader	✔	✔	✔
IC Markets	MT4, MT5, cTrader	✔	✔	✔
Avatrade	MT4, AvaTradeGO, WebTrader	✔	✔	✔
Exness	MT4, MT5	✔	✔	✔

Deposit & Withdrawal

FXTM offers a variety of deposit and withdrawal options for its clients. Traders can deposit funds into their trading account using credit/debit cards, bank wire transfers, e-wallets, and other online payment methods. The minimum deposit amount varies depending on the account type selected by the trader.

For credit/debit card deposits, FXTM accepts Visa, Mastercard, and Maestro. There are no deposit fees for credit/debit card transactions, and funds are usually credited to the trading account instantly.

Bank wire transfers are also available as a deposit option. This method takes longer to process compared to other deposit methods and may incur charges from the bank. The minimum deposit amount for bank wire transfers varies depending on the currency selected, and it may take up to five business days for funds to appear in the trading account.

E-wallets such as Skrill, Neteller, and WebMoney are also accepted by FXTM. Deposits made through e-wallets are usually credited to the trading account instantly and are free of charge. The minimum deposit amount for e-wallet transactions varies depending on the selected e-wallet.

Withdrawals can be made using the same methods as deposits, with the exception of Mastercard. Withdrawals made through credit/debit cards may take up to three business days, while withdrawals made through e-wallets are usually processed within 24 hours. Bank wire transfers may take up to five business days for the funds to be credited to the trader's bank account.

FXTM may charge withdrawal fees for some methods. Traders are advised to check the fees and processing times associated with each method before making a deposit or withdrawal.

Pros	Cons
Multiple deposit and withdrawal methods	Some withdrawal methods may have higher fees
No deposit fees	Minimum withdrawal amounts may be higher than other brokers
Fast deposit and withdrawal processing times	Some deposit methods may not be available in certain regions
Supports various currencies for transactions

Customer Support

FXTM is known for providing excellent customer support to its clients. The broker offers various channels for clients to contact their support team, including live chat, email, and phone support. The customer support team is available 24/5 and is multilingual, which means clients can communicate with them in their preferred language.

FXTM also provides an extensive FAQ section on their website that covers various topics, such as account opening, deposit and withdrawal methods, trading platforms, and more. This section is helpful for clients who prefer to find answers to their questions without contacting the support team.

Pros	Cons
Live chat support available	No 24/7 customer support
Fast response times	No phone support for some countries
Knowledgeable and helpful staff	Limited educational resources for clients
Various support channels available
A FAQs section

Educational Resources

FXTM offers various educational resources to its clients to enhance their trading skills and knowledge. These resources include webinars, seminars, articles, e-books, educational videos, and more.

Webinars and seminars are live sessions conducted by market experts and analysts who provide insights and analysis on market trends and trading strategies. The sessions cover a wide range of topics, including technical and fundamental analysis, risk management, and trading psychology. The webinars and seminars are interactive, allowing clients to ask questions and get feedback from experts.

FXTM also provides a wide range of educational articles and e-books that cover a variety of trading topics. These resources are available to all clients, regardless of their account type, and can be accessed on the FXTM website.

In addition to these resources, FXTM offers educational videos that cover various aspects of trading, including market analysis, trading strategies, and risk management. These videos are designed to be engaging and informative, making them a useful tool for traders at all levels of experience.

Pros	Cons
Wide range of educational resources available	Some resources may be outdated or not relevant
Multiple formats available (webinars, articles, etc.)	Limited in-depth educational resources
Demo account available for practice trading	Educational resources may not be suitable for all levels of traders
Educational resources available in multiple languages	Some resources may require a subscription or additional fees

Conclusion

FXTM is a well-regulated and respected forex broker with a wide range of market instruments, competitive trading conditions, and user-friendly trading platforms. They offer various account types with reasonable minimum deposits and leverage options. FXTM's customer support is also responsive and helpful, while their educational resources can be useful for both novice and experienced traders.

However, there are also some potential drawbacks to consider. FXTM's non-trading fees, such as withdrawal fees, can be high, and their spreads can be wider than some of their competitors. Additionally, some traders may find their educational resources lacking in depth or variety.

FAQs

• Q: Is FXTM regulated？

  A: Yes, FXTM is regulated by top-tier financial authorities such as the Financial Conduct Authority (FCA) in the UK and the Cyprus Securities and Exchange Commission (CySEC).

• Q: What trading instruments are available on FXTM？

  A: FXTM offers a range of trading instruments including forex, spot metals, CFD commodities, stock CFDs, and CFDs on indices.

• Q: What types of trading accounts are available on FXTM？

  A: FXTM offers three main types of trading accounts: the Micro account, Advantage account, and Advantage Plus account.

• Q: What is the minimum deposit required to open an account on FXTM？

  A: The minimum deposit required for each account type on FXTM is as follows: Micro account - $10, Advantage account - $100, and Advantage Plus account - $500.

• Q: What trading platforms are available on FXTM？

  A: FXTM offers a range of trading platforms including the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms.

• Q: What are the deposit and withdrawal options on FXTM？

  A: FXTM offers a variety of deposit and withdrawal options including bank transfers, credit/debit cards, and e-wallets such as Skrill, Neteller, and more.

• Q: What are the deposit and withdrawal options on FXTM？

  A: FXTM offers a variety of deposit and withdrawal options including bank transfers, credit/debit cards, and e-wallets such as Skrill, Neteller, and more.

Company Name	Santander UK Plc
Regulatory Status	Regulated by the Financial Conduct Authority (FCA) with License No. 106054
License Type	Market Making (MM)
Effective Date	December 1, 2001
License Type	No Sharing
Website	Santander UK Plc
Email Address	customerservices@santander.co.uk
Address	2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM
Phone Number	448003897000
Products and Services	Current Accounts, Mortgages, Credit Cards, Savings and ISAs, Investments, Insurance, Personal Loans
Customer Support	Telephone (1-877-768-2265), Live Chat, ATM/Branch Locator
Customer Support Hours	Mon - Sat, 8 a.m. to 8 p.m. EST
International Calls	Local number for customers outside the United States: 1-401-824-3400

General Information

Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander. It is registered in England and Wales, authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It manages its affairs autonomously, with its own local management team, responsible solely for its performance. It has its origins in three constituent companies—Abbey National, Alliance & Leicester and Bradford & Bingley—all former mutual building societies. It is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom.

Regulation

Santander UK Plc is a regulated institution under the jurisdiction of the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. It holds a Market Making (MM) license type and has been regulated since December 1, 2001. The institution operates with the license type of “No Sharing.” You can contact them via email at customerservices@santander.co.uk and find more information on their website: https://www.santander.co.uk/. The regulatory status does not specify an expiry date, and Santander UK Plc is located at 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM, with a phone number of 448003897000. Certified documents related to their regulatory status are not provided in the information provided.

Pros and Cons

Santander offers a wide range of financial products and services to cater to diverse customer needs. However, it's essential to consider both the advantages and disadvantages when evaluating their offerings.

Pros:

1. Comprehensive Product Range: Santander provides a diverse selection of banking, investment, insurance, and borrowing options, allowing customers to find suitable solutions for their financial goals.

2. Accessible Customer Support: Customers can easily reach Santander's support through telephone, live chat, or the ATM/Branch Locator. The extended hours of operation and accessibility options accommodate various needs.

3. Regulated Institution: Santander is regulated by the UK's Financial Conduct Authority (FCA), providing customers with confidence in their financial stability and adherence to industry standards.

Cons:

1. Monthly Fees: Some of Santander's current accounts come with monthly fees, which may not be ideal for individuals seeking fee-free options.

2. Complexity: With numerous products and services, navigating Santander's offerings can be overwhelming for some customers who may prefer simpler banking solutions.

3. Eligibility Criteria: Eligibility criteria apply to certain products, such as personal loans, which may limit access to individuals who do not meet specific income or credit requirements.

Here is a table summarizing the pros and cons of Santander:

Pros	Cons
Comprehensive range of financial products and services	Some current accounts have monthly fees
Accessible customer support options	Complexity in navigating numerous offerings
Regulated institution, ensuring financial stability	Eligibility criteria may limit access to some products

Market Instruments

The Santander UKs segments include Retail Banking, Corporate & Commercial Banking and Corporate & Investment Banking. The Retail Banking segment offers a range of products and financial services to individuals and small businesses, through a network of branches and automated teller machines (ATMs), as well as through telephony, digital, mobile and intermediary channels. The Corporate & Commercial Banking segment offers a range of products and financial services include loans, bank accounts, deposits, treasury services, trade and asset finance for small medium enterprises (SME) and corporate customers. The Corporate & Investment Banking segment serves corporate clients and financial institutions.

Here's a summary of their products:

1. Current Accounts:

• Santander Edge Up Current Account:

• Earn cashback on selected household bills, supermarket, and travel costs.

• Earn interest on credit balances up to £25,000.

• Requires funding the account with £1,500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £5 monthly fee.

• Santander Edge Current Account:

• Earn cashback on selected household bills at supermarkets and travel spend.

• Access to an optional savings account with exclusive rates.

• Requires funding the account with £500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £3 monthly fee.

• Everyday Current Account:

• Simple and straightforward account with no monthly fee.

• 1|2|3 Student Current Account:

• Free 16-25 railcard for four years.

• Interest-free overdraft of £1,500 for the first 3 years of studies.

• Requires regular deposits of at least £500 every 4 months.

• 1|2|3 Mini Current Account:

• Designed to help children and young people learn money management.

• Offers interest on balances at certain thresholds.

• Choice of contactless debit card or cash card.

• Basic Current Account:

• Suitable for those with poor credit history or newcomers to the UK.

1. Mortgages:

• Services for first-time buyers, home movers, and those looking to remortgage.

• Options for changing lenders, borrowing more money, and managing existing mortgages.

• Later life mortgages for individuals aged 55 or over.

• Partnership with ufurnish.com for home furnishing experiences.

1. Credit Cards:

• Range of credit cards for various needs, including:

• All in One Credit Card

• Long Term Balance Transfer Credit Card

• Everyday No Balance Transfer Fee Credit Card

• Santander World Elite™ Mastercard®

1. Savings and ISAs:

• Savings and ISAs for different goals, including:

• Easy Access Saver

• Regular Saver

• Santander Edge Saver

• Easy Access ISA

• Fixed Rate ISAs

• Fixed Term Bonds

• Junior ISA

• Inheritance ISA

1. Investments:

• Investment options with cashback incentives.

• Investment Hub for online advice and fund selection.

• Investment advice and resources available.

1. Insurance:

• Home insurance, including contents insurance for renters.

• Life insurance, including critical illness cover.

• Health insurance.

• Mortgage life insurance.

• Family and lifestyle insurance.

• Over 50s Life Insurance.

• Car insurance, including electric vehicle insurance.

• Travel insurance.

• Business insurance and landlord insurance.

1. Personal Loan:

• Personal loans with fixed interest rates.

• Loan amounts from £1,000 to £25,000.

• Flexible repayment terms.

• Loan eligibility criteria apply.

Santander provides a comprehensive range of financial products and services to cater to their customers' banking, investment, insurance, and borrowing needs.

Accounts

Six digit account sort codes are used in the range between 09-00-xx to 09-19-xx. Sort codes for accounts formerly held by Alliance & Leicester use the range 09-01-31 to 09-01-36.

Credit Rating

In October 2011, Moody's downgraded the credit rating of twelve financial firms in the United Kingdom, including Santander UK, blaming financial weakness. In June 2012, Moody rated Santander UK as being in a more financially healthy position than its parent company, Banco Santander.

Deposit & Withdrawal

In November 2009, Santander launched the first current account in the United Kingdom without fees (including unauthorised overdrafts) for its current and future mortgage customers. In January 2010, the bank began waiving fees for customers using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.

Accepted Countries

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Less than 1% of Santander UK's business is held abroad.

Customer Service

Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. Its '123' product range was ranked third best in the United Kingdom in 2013, and in a moneysavingexpert.com poll in February 2014, customers ranked their satisfaction higher than with any of other main high street banks.

Santander's customer support offers several ways to contact them and obtain assistance:

1. Telephone Support:

• Customers can reach a Customer Service Center Advisor at 1-877-768-2265.

• Hours of operation are from 8 a.m. to 8 p.m. EST, Monday to Saturday.

• For customers with hearing/speech impairments, there is a dedicated relay service at 7-1-1.

1. International Calls:

• For customers calling from outside the United States, there is a local number: 1-401-824-3400.

1. Live Chat:

• Customers can use the live chat feature on the Santander website to get real-time assistance with their inquiries or problems.

1. ATM/Branch Locator:

• For information on ATM and branch locations as well as their hours of operation, customers can use the ATM/Branch Locator on the Santander website.

Santander's customer support is accessible through various channels, including phone, chat, and online resources, ensuring that customers have multiple options to address their banking needs and inquiries. The telephone support hours are accommodating, and they provide accessibility options for customers with hearing or speech impairments.

Summary

Santander UK Plc is a regulated financial institution under the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. They offer a diverse range of financial products and services, including current accounts, mortgages, credit cards, savings and ISAs, investments, insurance, and personal loans. Santander provides accessible customer support through telephone, live chat, and an ATM/Branch Locator, ensuring customers have various ways to seek assistance with their financial needs. Their customer service hours are from 8 a.m. to 8 p.m. EST, Monday to Saturday. Santander's comprehensive product offerings aim to meet a wide array of customer banking and financial requirements.

FAQs

Q: What types of current accounts does Santander offer？

A: Santander offers various current account options, including the Santander Edge Up, Santander Edge, Everyday Current Account, and specialized accounts for students and children.

Q: How can I contact Santander's customer support？

A: You can reach Santander's customer support by calling 1-877-768-2265 for general inquiries. For international calls, dial 1-401-824-3400. Alternatively, you can use the live chat feature on their website.

Q: Are there fees associated with Santander's current accounts？

A: Some current accounts may have monthly fees, such as £5 for the Santander Edge Up Current Account and £3 for the Santander Edge Current Account. The Everyday Current Account, however, has no monthly fee.

Q: What types of insurance does Santander offer？

A: Santander provides a range of insurance options, including home insurance, life insurance, health insurance, car insurance, and travel insurance, catering to various coverage needs.

Q: Can I apply for a personal loan from Santander？

A: Yes, Santander offers personal loans with fixed interest rates. You can apply for loan amounts ranging from £1,000 to £25,000, with flexible repayment terms. Eligibility criteria apply, and you can typically get a decision within 5 minutes.