Deriv	Basic Information
Registered Country/Region	Malta
Founded in	Unknown
Regulation	No regulation (Fake and clone forex broker
Company Name	Deriv (FX) Ltd
Instruments	Forex, commodities, cryptocurrencies, synthetic indices, and more
Account types	Synthetic Account, Financial account, Financial STP Account
Demo Account	Available
Minimum deposit	$1
Leverage	Unknown
Spreads & commissions	Unknown
Non-trading fees	No deposit or withdrawal fees, inactivity fees after 12 months
Trading platforms	DTrader, DBot, DMT5
Mobile app	Available for Android and iOS
Education	Free educational resources and webinars
Customer support	24/7 multilingual support via live chat, email, and phone

Overview of Deriv

There are two brokers named Deriv, which can cause confusion:

One company is registered in Malta and is commonly known as Deriv.com, with its company name: Binary.com. In 2013 Binary.com rebranded to Deriv. They are a legitimate online trading platform offering forex, commodities, cryptocurrencies, and more, with regulation from the Malta Financial Services Authority (MFSA) and other regulatory bodies.

The other company, also named Deriv (FX) Ltd, is suspected to be a clone or fake broker. There is limited information available about this company, and it is not clear whether they are regulated or offer legitimate trading services.

Is Deriv legit or a scam？

Please note that this Deriv is the trading name of Deriv (FX) Ltd, and this company is not regulated or authorized by any other regulatory authorities. More clearly, this broker is using another legit Deriv's url website to confuse people and it is a clone broker.

Trading with a cloned forex broker carries a high risk as these brokers are not authorized or regulated by any legitimate regulatory body. These cloned brokers often use the names, logos, and websites of established and reputable brokers to deceive traders into believing that they are dealing with a legitimate broker.

Cloned brokers often offer attractive trading conditions such as low spreads, high leverage, and bonuses to lure unsuspecting traders into depositing funds into their accounts. Once traders deposit their funds, they may find that it is impossible to withdraw their money or receive any support from the cloned broker.

Pros and Cons

Based on the available information, it has been reported that Deriv is a suspected clone broker, which means that it is not a legitimate or regulated financial entity. Therefore, it is highly recommended to avoid trading with this broker. It is important to trade with a regulated and reputable broker to ensure the safety of your funds and investments. In conclusion, as there are no pros to trading with an unregulated and potentially fraudulent broker, it is advisable to consider reputable alternatives.

Pros	Cons
None	Cloned broker with unclear regulatory status
	No negative balance protection
	Limited customer support options
	Limited educational resources
	No social or copy trading features

Market Intruments

Deriv offers a wide range of market instruments for traders to trade on, including forex currency pairs, commodities, cryptocurrencies, indices, and synthetic indices. Forex currency pairs include major, minor, and exotic pairs, while commodities include precious metals, energies, and agricultural products. Traders can also trade on popular indices such as the S&P 500, FTSE 100, and Nikkei 225. Deriv also offers trading on popular cryptocurrencies such as Bitcoin, Ethereum, and Litecoin. Additionally, traders can trade on synthetic indices, which are proprietary indices designed to simulate the behavior of real-world markets.

Account Types

Deriv offers different account types to cater to the varying needs and preferences of traders.

Synthetic Account: This account provides access to synthetic markets, which are artificial markets that simulate real-world market conditions. It requires a minimum deposit of $1 and offers leverage of up to 1:1000.

Financial account: Deriv also provides a financial account, which is specifically designed for trading on financial instruments. This account offers a higher leverage of up to 1:1000, allowing traders to maximize their trading potential. Additionally, traders can access a wide range of financial instruments, including stocks, bonds, and commodities.

Financial STP Account: This account is designed for traders who prefer to trade with Straight Through Processing (STP) execution. It requires a minimum deposit of $100 and provides access to over 50 tradable assets, including forex, commodities, and cryptocurrencies. The account also offers leverage of up to 1:100.

Demo Account

Deriv offers a demo account for traders who want to practice trading without risking real money. The demo account is a simulation of the live trading environment, and it comes with $10,000 in virtual funds that can be used to place trades in a risk-free setting. The demo account allows traders to test the trading platform, try out different trading strategies, and get a feel for the market conditions before investing real money. The demo account is available for all account types, including financial account. It is a great way for new traders to learn how to trade and for experienced traders to test out new strategies.

How to open an account？

1. Go to the Deriv website and click on “Create free demo account” or “Sign up for free” to create a demo or real account, respectively.

1. Fill in your personal information, such as your name, email address, and phone number.

2. Choose the account type that you want to open, such as a real or demo account.

3. Agree to the terms and conditions and submit your application.

4. Once your application is approved, you can fund your account and start trading.

Leverage

Leverage is a critical component of trading that allows traders to control more significant positions in the market with a smaller amount of capital. Deriv offers various leverage options for traders, depending on the type of account and trading instrument. For forex trading, the maximum leverage offered is up to 1:1000 for professional clients and 1:30 for retail clients. For commodities, indices, and cryptocurrencies, the maximum leverage offered is up to 1:200 for professional clients and 1:5 for retail clients.

It's essential to understand the risks involved with leverage trading and how to use it properly to avoid significant losses. Deriv provides education and resources for traders to understand leverage and its impact on trading. Traders can also adjust their leverage levels according to their risk appetite and trading strategies. It's crucial to note that high leverage comes with high risks, and traders should exercise caution when using leverage in their trading activities.

Spreads & Commissions (Trading Fees)

The exact spreads and commissions vary depending on the account type and trading instrument. Here's a brief overview of the spreads and commissions offered by Deriv:

For forex trading, the spreads start from 0.5 pips for major currency pairs such as EUR/USD, GBP/USD, and USD/JPY. The spreads for minor and exotic currency pairs are slightly higher, ranging from 1.0 to 3.0 pips.

For commodities, the spreads start from as low as 0.01 pips for Gold and 0.03 pips for Silver. For other commodities such as Crude Oil and Natural Gas, the spreads range from 0.3 to 3.0 pips.

For indices trading, the spreads start from as low as 0.5 pips for major indices such as the US 500 and Germany 30. For other indices, the spreads range from 1.0 to 3.0 pips.

Deriv charges a commission of $1 for forex trading and $0.50 for commodities and indices trading. However, the commission is only applicable to certain account types such as the Financial and Synthetic Indices account types.

Non-Trading Fees

Deriv does not charge any deposit or withdrawal fees. However, there are some non-trading fees that clients need to be aware of. For instance, an inactivity fee of $5 per month is charged on accounts that have been inactive for more than 12 months. There is also a fee of $10 for each returned deposit or withdrawal, and a $25 fee for withdrawals to international bank accounts. Moreover, clients may incur additional fees for using certain payment methods such as credit cards or e-wallets. It is recommended that clients thoroughly review the fee schedule provided by Deriv before opening an account.

Trading Platform

Deriv offers its clients a variety of trading platforms to choose from, each with its own unique features and advantages. The DTtrader platform is a browser-based platform that is user-friendly and easy to navigate, making it suitable for beginner traders. It offers a wide range of trading instruments, including forex, commodities, cryptocurrencies, and stocks. The platform also comes with a built-in economic calendar and technical analysis tools to help traders make informed trading decisions.

The Deriv platform is a comprehensive trading platform that is suitable for both beginner and experienced traders. It offers advanced charting tools, customizable layouts, and a wide range of technical indicators. The platform is available as a desktop, web, and mobile application, providing traders with access to the markets from anywhere in the world.

For traders who prefer automated trading strategies, Deriv offers the DBot platform. This platform allows traders to create and test their own trading bots using simple drag-and-drop tools. It also provides access to pre-built trading bots that have been developed by other traders.

Trading Tools

Deriv offers a range of trading tools to help traders analyze the markets and manage their trades effectively. Some of the trading tools available on the platform include:

• Swap calculator: This tool helps traders to calculate the swap fees incurred when holding positions overnight. It provides traders with the required swap rate and the amount of swap to be charged or credited to their accounts.

• Margin calculator: The margin calculator is used to calculate the required margin for opening a new position based on the instrument traded, leverage, and trade size.

• Pip calculator: This tool helps traders to calculate the value of a pip for a given currency pair, allowing them to estimate their potential profits or losses on a trade.

• PNL for margin: The Profit and Loss calculator for margin is used to calculate the profit or loss of a trade based on the margin used. It takes into account the instrument traded, leverage, and trade size to provide an accurate estimate of the potential profit or loss on a trade.

Deposit & Withdrawal

Deriv offers various deposit and withdrawal methods for its clients, including bank wire transfers, credit/debit cards, e-wallets, and cryptocurrencies. The available payment options may vary depending on the client's country of residence.

For deposits, clients can use bank wire transfers, credit/debit cards (Visa, Mastercard, Maestro), and e-wallets (Neteller, Skrill, FasaPay, Jeton, Perfect Money, and Qiwi). Deposits made via e-wallets and credit/debit cards are usually processed instantly, while bank wire transfers may take a few business days to reflect in the trading account.

For withdrawals, clients can use bank wire transfers, e-wallets (Neteller, Skrill, FasaPay, Jeton, Perfect Money, and Qiwi), and cryptocurrencies (Bitcoin, Ethereum, Tether, and Litecoin). Withdrawals made via e-wallets and cryptocurrencies are usually processed within a few hours, while bank wire transfers may take up to 7 business days to reflect in the client's account.

It's important to note that some payment methods may have fees associated with them, and the processing time may also vary depending on the payment method and the client's country of residence. Deriv does not charge any fees for deposits and withdrawals, but clients may be subject to fees charged by the payment provider or the intermediary bank.

Customer Support

Deriv offers customer support through multiple channels, including live chat, email, and phone support. The customer support team is available 24/7 to assist traders with any questions or issues they may have. Additionally, Deriv has an extensive FAQ section on its website, which covers a wide range of topics, including account registration, deposits and withdrawals, trading platforms, and more.

One of the advantages of Deriv's customer support is its multilingual support team. The customer support team can assist traders in multiple languages, including English, Spanish, French, Portuguese, Chinese, and more. This allows traders from around the world to communicate effectively with the support team.

Another benefit of Deriv's customer support is its responsiveness. The live chat support team is typically available within seconds, and email and phone support requests are usually addressed within a few hours. Overall, Deriv's customer support is highly rated by traders, and the broker is committed to providing exceptional customer service.

However, one potential downside of Deriv's customer support is that it does not offer support through social media channels. Some traders may prefer to communicate through social media, and the lack of this option could be seen as a limitation.

Educational Resources

Deriv offers various educational resources to help traders improve their knowledge and skills. Some of the educational resources offered by Deriv include:

• Trading guides: Deriv provides detailed trading guides that cover various topics such as forex trading, digital options trading, and contracts for difference (CFDs).

• Video tutorials: The broker also offers video tutorials on its website that cover a wide range of topics such as how to use the trading platforms, technical analysis, and trading strategies.

• Webinars: Deriv conducts regular webinars that cover a variety of topics related to trading. These webinars are conducted by experienced traders and are designed to provide traders with valuable insights and tips.

• Economic calendar: Deriv provides an economic calendar that displays important upcoming economic events and their impact on the financial markets.

• Trading contests: The broker also conducts trading contests that provide traders with an opportunity to test their skills and win prizes.

Conclusion

Based on the information available, Deriv (FX) Ltd is a suspected fake clone broker. It is important for traders to be cautious when dealing with such brokers and to thoroughly research and verify the legitimacy of a broker before opening an account or depositing funds. It is always recommended to choose a regulated broker with a good reputation in the industry to ensure the safety of your investments.

FAQs

• Q: Is Deriv a regulated broker？

A: No, this Deriv is the trading name of Deriv (FX) Ltd, which is not regulated by any regulatory authority.

• Q: What trading instruments does Deriv offer？

  A: Deriv offers a range of trading instruments, including forex, commodities, cryptocurrencies, stock indices, and synthetic indices.

• Q: What are synthetic indices on Deriv？

  A: Synthetic indices on Deriv are proprietary financial instruments that simulate real-world market movements using algorithms. They are available for trading 24/7, unlike regular market indices that have trading hours.

• Q: Does Deriv offer educational resources for traders？

  A: Yes, Deriv offers a range of educational resources such as video tutorials, trading guides, webinars, and market analysis to help traders improve their skills and knowledge.

• Q: Is customer support available on Deriv？

  A: Yes, Deriv offers customer support via live chat, email, and phone in multiple languages.

Aspect	Information
Registered Country	Japan
Founded Year	2006
Company Name	DMM FX
Regulation	Registered with Japan's Financial Services Agency (FSA)<br>- Member of the Financial Futures Association of Japan (FFAJ)
Minimum Deposit	$100
Maximum Leverage	1:25
Spreads	From 0.2 pips
Trading Platforms	MetaTrader 4 DMM FX WebTrader
Tradable Assets	Forex Indices Commodities
Account Types	DMM FX Account
Demo Account	Available
Islamic Account	Not available
Customer Support	- Email Support Phone Support

Overview of DMM

DMM FX is a Japanese-based forex broker that was founded in 2006 and has its headquarters in Tokyo, Japan. The broker is regulated by the Japan Financial Services Agency and is a member of several financial associations such as the Japan Securities Dealers Association, Japan Financial Futures Trading Association, Japan Investor Protection Fund, and Japan Commodity Futures Trading Association.

DMM FX provides a range of financial products and services, including over-the-counter derivatives trading and investment-related business. The minimum deposit requirement is not specified, and account opening is free of charge, with a cashback program of up to 204,000 JPY. The maximum leverage available is 1:25 for forex trading, and spreads are quite competitive, with the USD/JPY pair starting from 0.5 pips.

DMM FX offers a range of trading platforms, including DMMFX PLUS, DMMFX Standard, Superchart, Smartphone App DMMFX, and more. The broker partners with approximately 340 affiliated financial institutions, making deposit and withdrawal services fast and easy. However, DMM FX has been associated with some negative reviews regarding difficulties in withdrawing funds, fraudulent money, and poor customer support, as reported by some clients.

In summary, DMM FX is a regulated forex broker that offers competitive spreads, a range of trading platforms, and fast deposit and withdrawal services. However, investors should be aware of the negative reviews concerning fund withdrawals and poor customer support.

Pros and Cons

Pros	Cons
FSA-regulated	Forex trading only be started from a minimum of about 40,000 yen
A series of trading platform options	No handling of the high-interest currency Turkish Lira
No minimum deposit requirements	Lack of information on the exchange market
Free account-opening	Poor customer support
Narrow spreads
Starting trading in as little as 1 hour

Is DMM FX Legit or a Scam？

Based on the information provided by DMM FX, it appears that they are a legitimate forex broker and take measures to protect their customers' funds. They state that they segregate customer funds from their own assets and entrust them to trusted banks, including 日証金信託銀行 (Japan Securities Depository Center Trust Co., Ltd.), 株式会社SMBC信託銀行 (SMBC Trust Bank Ltd.), and SBIクリアリング信託株式会社 (SBI Clearing Trust Co., Ltd.). They also mention that these funds are protected by trust law and will remain separate from the banks' own assets, even if the banks themselves were to face financial difficulties.

Overall, based on the information provided, it appears that DMM FX is a legitimate forex broker that takes steps to protect their customers' funds. However, as with any investment, it is important to do your own research and exercise caution.

Markets Instruments

The market instruments of DMM FX include several forex currency pairs and CFDs:

Forex Currency Pairs:

· USD/JPY

· EUR/JPY

· GBP/JPY

· AUD/JPY

CFDs:

· Crude Oil

· Gold Spot

· Japan 225

· US Dow Jones 30

For each instrument, the bid and ask prices are provided, along with the current spread and the previous day's change. High and low prices for the day are also given, as well as the buying and selling swaps. Note that the spreads are not fixed and can widen during times of market stress, low liquidity, or around the announcement of economic indicators. Slippage may also occur with order fulfillment, where the execution price differs from the displayed price at the time of ordering.

DMM FX offers a variety of market instruments for trading, allowing customers to diversify their portfolio and take advantage of various market opportunities.

Market Instrument	Pros	Cons
FX (USDJPY, EURJPY, GBPJPY, AUDJPY)	24-hour trading availability	Variable spreads, which may widen during periods of high market volatility or low liquidity
CFDs (Crude Oil, Gold, Japan225, US30)	Opportunity to trade popular global commodities and indices	Variable spreads, which may widen during periods of high market volatility or low liquidity

Products and Service

DMM offers a range of products and services in various industries, including financial services, e-commerce, and entertainment.

In terms of financial services, DMM provides a forex trading service called DMM FX. This service allows customers to trade 21 different currency pairs through an OTC trading system using the internet. The transaction unit is 10,000 currency units for each currency pair, and the maximum order quantity is 100 lots (1 million currency units). The leverage offered is up to 25x, and there are no transaction fees. DMM also offers deposits and withdrawals in JPY and provides various trading rules, such as loss cut rules and maintenance rules.

DMM also offers a cryptocurrency trading service called DMM Bitcoin. This service allows customers to trade Bitcoin, Litecoin, and Ethereum, among other cryptocurrencies, using the internet. The transaction unit is one unit of each cryptocurrency, and there are no transaction fees.

Overall, DMM offers a diverse range of products and services in various industries, catering to the needs and interests of a wide range of customers.

Products & Services	Pros	Cons
DMM Eikaiwa	1. Affordable prices compared to other online English schools. 2. Wide range of courses available. 3. Experienced English teachers.	1. Classes are conducted in English only, which may be difficult for beginners. 2. No mobile app available for learning on-the-go.
DMM FX	1. Low transaction fees. 2. Wide range of currency pairs available. 3. High leverage options.	1. Not available for residents of certain countries, including the US. 2. High risk involved with leveraged trading.
DMM Bitcoin	1. Easy to use platform. 2. Quick deposit and withdrawal times. 3. Competitive trading fees.	1. Only available for trading Bitcoin. 2. High volatility of the cryptocurrency market.
DMM Games	1. Wide range of games available. 2. Many games are free-to-play. 3. Regular updates and new game releases.	1. Some games may require in-app purchases to progress. 2. Only available in Japanese language.

Minimum Deposit

The minimum deposit for DMM payment depends on the payment method used. For quick deposit, there is no minimum deposit required. However, the maximum deposit amount for quick deposit is 500,000 JPY per transaction.

For bank transfer deposit, the minimum deposit amount is 10,000 JPY, and there is no maximum deposit amount.

It's important to note that the deposit amount required to open a DMM FX trading account may vary depending on the account type and country of residence. Customers should check the website or contact customer support for more information.

Pros	Cons
Accessible for beginners: The minimum deposit requirement is relatively low, making it accessible for beginner traders who don't want to invest a lot of money upfront.	Limited trading options: While the minimum deposit is affordable, the range of trading options is limited, which may not suit experienced traders who are looking for a more diverse range of instruments to trade.
Low financial risk: A low minimum deposit reduces the financial risk for traders. If they are new to trading or unsure about their trading strategy, they can start with a small deposit to test the waters before committing more funds.	Low leverage: The low minimum deposit is often associated with low leverage, which can limit the potential profits of traders who are successful in their trades.
Flexible funding options: DMM FX offers a variety of funding options, making it easy for traders to deposit and withdraw funds.	Higher spreads: Brokers may charge higher spreads to cover the cost of processing low deposit transactions, which could lead to higher trading costs for traders.
Opportunity to learn: A low minimum deposit provides an opportunity for traders to learn and improve their trading skills without risking a lot of money.	Limited bonuses: Brokers may not offer bonuses or other incentives for traders who make a small deposit, which could limit potential returns.

Spreads & Fees

DMM FX offers customers a trading environment with uniquely generated rates based on the rates received from multiple cover destinations. The standard spreads for various currency pairs are presented to customers, with fixed spreads starting from 0.2 sen. However, it's important to note that spreads are not always fixed and may widen due to sudden events, declining market liquidity, and other factors. Slippage may also occur with order fulfillment. DMM FX also provides offer rates, which are the actual values of rates delivered within the range of the standard spread offered to customers during a given period.

Pros	Cons
Increased access to foreign exchange trading for individuals and businesses	Risk of fraud and scams in the online trading industry
DMM FX may offer lower transaction costs and more competitive exchange rates than traditional banks	Potential for significant financial losses if inexperienced traders make poor investment decisions
Availability of diverse investment options and trading tools	Lack of regulation in some jurisdictions where DMM FX operates
Ability to trade 24/7 from anywhere in the world	Dependence on technology, including internet connectivity and platform reliability
Potential for high returns on investment for experienced traders	Volatility and unpredictability of currency markets can lead to large fluctuations in profits and losses
Flexibility to choose between different trading strategies and risk profiles	Potential for conflicts of interest between DMM FX and its customers, especially if DMM FX is both a market maker and counterparty to its clients' trades

Leverage

DMM FX is a forex trading platform that offers a maximum leverage of 1:25 for forex trading. Leverage is a tool used in trading that allows traders to control a large amount of currency with a smaller amount of funds. In other words, leverage enables traders to open larger positions with a smaller amount of capital.

For example, if a trader has $1,000 and a leverage of 1:30, they can control a position of up to $30,000. The trader is essentially borrowing money from the broker to increase their trading potential. However, while leverage can magnify profits, it can also magnify losses, and traders need to be cautious when using leverage.

DMM FX's maximum leverage of 1:30 is lower than the maximum leverage offered by some other forex brokers, which can be as high as 1:500 or more. This lower leverage may appeal to more conservative traders who want to limit their risk exposure.

Pros	Cons
Potential for higher profits: Leverage allows traders to control larger positions with smaller amounts of capital, increasing the potential for profits.	Risk of higher losses: Higher leverage also means higher risk, and traders can lose more than their initial investment.
Access to more markets: Leverage can provide access to markets that might not be available to traders with smaller capital.	Margin calls: Traders who use leverage may be subject to margin calls if their positions move against them, which can result in additional fees or forced liquidation of positions.
Flexibility: Leverage allows traders to adjust their positions more easily and quickly, and to take advantage of market movements.	Limited control: Using leverage means surrendering some control over your trades to the broker, who may impose restrictions on the use of leverage or margin requirements.
Lower capital requirements: Leverage can allow traders with smaller amounts of capital to trade in the markets.	Complexity: Leverage adds another layer of complexity to trading, and requires a greater understanding of risk management and margin requirements.

Trading Tools

DMM FX offers a range of trading tools to assist traders in their activities. These tools include:

1. DMMFX PLUS: This is a PC version trading tool that allows traders to customize the layout, technical settings, and other features to suit their trading style. It comes with a pop-out function that displays necessary items in a separate window.

2. DMMFX STANDARD: This is a smartphone version trading tool that offers a smart operation screen for transactions, information collection, and analysis. It features a FIFO order function and payment simultaneous order function, making it ideal for those who want to trade in their own style.

3. Premier Chart: This is a computer-based trading aid tool that comes equipped with 29 technical tools. It also has convenient functions that support customer transactions, making it ideal for traders who make more strategic transactions.

4. Transaction Report: This is an analysis tool that allows traders to graph and analyze their trading results in an easy-to-understand manner. It visualizes a wide variety of transaction data, making problems obvious at a glance.

These trading tools are accompanied by quick guides and operation manuals to help traders learn how to use them effectively.

Trading Tools	Pros	Cons
DMMFX PLUS	- Customizable layout and settings Pop-out function for necessary items Available on multiple devices	- May be overwhelming for new traders
DMMFX STANDARD	- Easy-to-use smart operation screen Features FIFO order and payment simultaneous order function Available on multiple devices	- Limited technical analysis tools
Premier Chart	- Equipped with 29 technical tools Convenient functions for customer transactionsIdeal for strategic traders	- May be overwhelming for new traders
Transaction Report	- Graphs and analyzes trading results Visualizes transaction data for easy understanding Helpful for improving analysis skills	- Limited features beyond analysis May not be necessary for all traders

Deposit and Withdrawal

DMM FX offers several deposit and withdrawal methods to its clients. The following is an overview of the deposit and withdrawal options:

Deposit Options:

· Quick Deposit: This service allows for instant deposit reflection using internet banking. It has 24-hour real-time deposit reflection, no fees, and can be done through a PC or smartphone.

· Transfer Deposit: This is a bank transfer method of depositing money to the DMM FX account. In general, it takes about 30 minutes to 1 hour to reflect the deposit in the account.

Withdrawal Options:

· Withdrawal Account: Funds deposited in the DMM FX account can be withdrawn to a registered “withdrawal account” using the trading tool. There are no withdrawal fees, and the fees are paid by the company.

· Fund Transfer: Funds can be transferred between services provided by DMM FX, DMM CFD, DMM Bannussi, and DMM Stock.

Method	Pros	Cons
Quick Deposit	Instant reflection, no fees, can be done through PC or smartphone	Limited to affiliated financial institutions, requires subscription to online banking
Transfer Deposit	Available through various banking options	Takes 30 minutes to 1 hour to reflect in the account
Withdrawal Account	No withdrawal fees	Limited to registered withdrawal account
Fund Transfer	Allows for transfer of funds between DMM services	N/A

Customer Service

In terms of customer service, DMM FX offers various support options to their clients. Here are some details:

· Customer Support: DMM FX provides customer support services 24 hours a day, 5 days a week (Monday to Friday) in multiple languages, including Japanese, English, and Chinese. Traders can contact the support team via phone, email, or live chat on the company's website.

· Educational Materials: DMM FX offers a range of educational materials to help traders improve their skills and knowledge of the financial markets. These resources include webinars, video tutorials, and market analysis.

· Trading Tools: DMM FX provides its clients with various trading tools to help them make informed trading decisions. These tools include charting software, economic calendars, and real-time news updates.

· Trading Hours: DMM FX allows traders to access the market 24 hours a day, 5 days a week. However, there are times when the platform is not available, such as during system maintenance or when the markets are closed.

Overall, DMM FX appears to offer a robust customer service experience with multiple support options and educational resources to help traders improve their skills and knowledge. The availability of 24/5 trading hours is also a plus for traders who want to take advantage of global market opportunities.

Conclusion:

DMM FX is a reputable broker that offers a diverse selection of financial instruments for trading. Their user-friendly and feature-rich trading platforms cater to the needs of both novice and experienced traders. One of the notable advantages of DMM FX is their policy of not charging fees for deposit and withdrawal transactions, which is highly beneficial for traders. Additionally, the ability to transfer funds between their services adds flexibility in managing clients' funds. The leverage and margin maintenance rate provided by DMM FX enable traders to effectively manage their risk. Overall, DMM FX is a reliable brokerage firm that offers excellent trading conditions and customer support services. However, it is important to note that DMM FX does not provide Islamic accounts, which may be a drawback for traders seeking Sharia-compliant trading options.

Frequently Asked Questions

Q: How can I open an account with DMM FX？

A: To open an account with DMM FX, you can apply online by filling out the registration form on their website. You will need to provide personal information, such as your name, address, contact details, and some identification documents, such as a passport or driver's license.

Q: What is the trading hours for DMM FX？

A:DMM FX provides trading services 24 hours a day, 5 days a week, from Monday to Friday. The trading hours vary for each financial product, and it is important to check the trading hours for each product before placing any trades.

Q: What types of financial products can I trade with DMM FX？

A: DMM FX offers a wide range of financial products that can be traded, including forex, indices, commodities, and cryptocurrencies.

Q: What are the fees and charges for trading with DMM FX？

A: DMM FX does not charge any commission fees for trading. Instead, they earn revenue from the difference between the bid and ask prices, which is called the spread. There may be other fees, such as rollover fees and overnight swap fees, depending on the trading conditions and the financial products traded.

Q: What is the maximum leverage ratio offered by DMM FX？

A: The maximum leverage ratio offered by DMM FX is 25:1 for forex trading. The leverage ratios for other financial products, such as indices and commodities, may vary.

Q: How can I contact DMM FX customer support？

A: DMM FX provides customer support services through various channels, including phone, email, and live chat. The customer support team is available 24 hours a day, 5 days a week, from Monday to Friday. The contact details for customer support can be found on the DMM FX website.

Q: Does DMM FX provide educational resources for traders？

A: Yes, DMM FX offers a range of educational resources for traders, including webinars, seminars, e-books, and video tutorials. These resources cover a variety of topics, such as market analysis, trading strategies, and risk management.