Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

What is capital.com？

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

capital.com Alternative Brokers

There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:

• Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;

• IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;

• TMGM - offers competitive spreads and fees with a user-friendly trading platform.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is capital.com Safe or Scam？

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

capital.com minimum deposit vs other brokers

capital.com Money Withdrawal

To withdraw funds from your capital.com account, follow these steps:

Step 1: Log in to your account on capital.com

Step 2: Click on the “Withdraw” button, located in the “Funds” section

Step 3: Choose the payment method you prefer and enter the amount you want to withdraw

Step 4: Submit your withdrawal request

Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Customer Service

Below are the details about the customer service.

• Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.

• Service Hour: 24/7

• Live chat

• Email: support@capital.com

• Phone: +44 20 8089 7893

• Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter

• Help Center

Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.

User Exposure on WikiFX

On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

What is HFM？

HFM, a trading name of HF Markets Group, founded in 2010, is a financial broker that provides both individual and institutional clients with online trading services. HFM has been headquartered in Cyprus but serves several global offices in Dubai, South Africa, and offshore entities in St Vincent and the Grenadines, all under respective regulatory authorities.

In the following article, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

What Type of Broker is HFM？

HFM is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, HFM acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered.

However, this also means that HFM has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with HFM or any other MM broker.

Pros & Cons

Pros:

• HFM is a well-regulated company by various reputable authorities, providing a high level of security to traders' funds and personal information.

• The company offers a wide range of trading instruments, including forex pairs, cryptocurrencies, commodities, and stocks, with over 3500 instruments to choose from.

• There are multiple account types available, including Premium, Pro, Zero, and Cent, catering to the different needs of traders.

• HFM offers rich educational resources such as webinars, video tutorials, and daily analysis, providing valuable insights for traders.

• The company provides multiple trading platforms including MetaTrader4, MetaTrader5, and their proprietary HFM platform, giving traders a wide range of options to choose from.

• HFM offers various customer channels, through multiple channels including email, phone, and live chat.

Cons:

• The maximum leverage offered by HFM is up to 1:2000, which can be risky for inexperienced traders.

• HFM does not provide services to residents of the USA, Canada, Sudan, Syria, North Korea, Iran, Iraq, Mauritius, Myanmar, Yemen, Afghanistan, Vanuatu and EEA countries.

Is HFM Safe or Scam？

• HF Markets (Europe) Ltd is regulated by Cyprus Securities and Exchange Commission - CySEC, with regulatory license number 183/12, and regulated by CNMV under license number 3427

• HF Markets (UK) Limited, its UK entity, under the regulation of the Financial Conduct Authority - FCA in the UK (license number 801701)

• HF Markets (DIFC) Limited, the Dubai entity under regulation of Dubai Financial Services Authority - DFSA (license number F004885)

• HF Markets (Seychelles) Ltd, authorized and offshore regulated by the Seychelles Financial Services Authority (FSA), with Regulatory License No. SD015

HFA appears to be a serious player when it comes to offering protection measures for its clients. They provide market leading insurance, positioning themselves as an industry leader in financial safety.

In addition to this, they maintain their accounts with major banks and ensure the segregation of client funds for added security. They also provide protection against negative balances, helping traders avoid owing more than they've invested.

Along with these measures, HFA implements robust risk management strategies to further safeguard their clients' assets. This shows their commitment to providing a secure and reliable trading environment for their users.

Market Instruments

HFM offers a diverse range of more than 3500 instruments across various asset classes, including forex, commodities, metals, bonds, energies, ETFs, indices, cryptos, and stocks. This extensive offering provides traders with a wide range of investment opportunities and the ability to diversify their portfolio. Traders can access multiple asset classes within a single platform, making it convenient and efficient to trade across various markets.

However, with such a large number of instruments available, it can be overwhelming for beginner traders and may require more in-depth knowledge of multiple asset classes and their underlying factors to create effective trading strategies. Additionally, some instruments may have low liquidity or high volatility, leading to higher risks, and certain instruments may have high spreads or commissions, increasing trading costs.

Account Types

HFM indeed offers a range of accounts to suit various trading styles and levels. They provide the option of Premium, Pro, Zero, and Cent accounts, catering to both novice and experienced traders.

The Pro account requires an initial deposit of $/€100/₦50,000/¥13,000 to get started. Interestingly, HFM does not impose a minimum deposit requirement for its Premium, Zero, and Cent accounts, making them highly accessible options.

Alongside these, they also offer free demo accounts, allowing potential traders to test out their platform and develop their trading strategies before committing real money.

How to Open an Account？

Opening an account with HFM typically involves a few standard steps:

Step 1: Visit the HFM website and click on the “Register” button.

Step 2: Fill out the registration form with your personal information such as country of residence, email address, and password.

Step 3: Once you've completed the registration form, you'll need to submit some documents to verify your identity and address. This generally involves uploading a copy of your passport or national ID for identification and a utility bill or bank statement for proof of address.

Step 4: After identity verification, you can choose your account type. HFM offers Premium, Pro, Zero, and Cent accounts. The Pro account requires a minimum initial deposit of $/€100/₦50,000/¥13,000, while the other three types do not have a minimum deposit requirement.

Step 5: Once you've selected your account type, you can make the necessary deposit using your preferred method of payment.

Step 6: After your deposit is confirmed, your account should be set up and ready for trading.

Remember, HFM also offers a demo account for practicing trading strategies without risking real money. It's recommended to start there if you're new to trading or this platform.

Leverage

HFM offers a maximum leverage of up to 1:2000, which can be an attractive feature for traders looking to maximize their potential profits with a smaller investment. This high leverage also provides greater market exposure and trading opportunities, allowing traders to take advantage of price movements in various markets.

However, it is important to note that high leverage also comes with high risk and potential losses. Traders must exercise proper risk management and discipline to avoid margin calls and account liquidation. While this feature may attract experienced traders, it may not be suitable for all, especially beginners or those with limited capital.

Overall, the maximum leverage offered by HFM can be a valuable tool for traders, but it must be used responsibly and with caution.

Spreads & Commissions

HFM caters to different trading preferences with variable spreads across its account types.

The Premium and Cent accounts offer spreads starting from 1.2 pips. The Pro account has even lower spreads starting from 0.5 pips. The most versatile is the Zero account, which offers spreads from zero pips on forex and gold trading, providing an entry point for cost-effective trading.

However, specific information on the trading commissions is not disclosed directly. You might need to reach out to their customer service or check thoroughly on their website for further details on this.

Trading Platforms

HFM offers multiple trading platforms including the popular MetaTrader4 and MetaTrader5 platforms as well as their proprietary HFM mobile app.

The MetaTrader4 and MetaTrader5 platforms are widely used in the industry and provide traders with access to a wide range of trading tools and indicators.

The HFM mobile app is relatively new but has an intuitive user interface and advanced charting features. However, it may have limited customization options and a limited selection of third-party plugins and add-ons.

Some traders may find the platforms too complex to use, but overall, HFM's platform dimension offers a good variety of options for traders of all skill levels.

Deposits & Withdrawals

HFM indeed provides a variety of options to make deposit and withdrawal processes simple and flexible for its customers. They accept bank transfers, major credit/debit cards (Visa & MasterCard), and several electronic payment methods such as crypto, Fasapay, Neteller, PayRedeem, Skrill, and Bitpay.

The minimum deposit or withdrawal limit is quite low, set at $5 for most payment methods, which makes it convenient for traders of all sizes.

HFM minimum deposit vs other brokers

They also ensure cost-effectiveness by not charging for most deposits and withdrawals. The processing times for transactions can vary depending upon the chosen method. Importantly, they have a system in place where withdrawals submitted before 10:00am server time are processed the same business day between 7:00am and 5:00pm.

More details can be found in the below screenshots.

Education

HFM is deeply committed to trader education and offers a comprehensive suite of educational resources for traders at all levels. They provide in-depth trading courses that cover a wide range of topics, aiming to enhance traders' knowledge and trading skills.

Their portfolio of educational resources also includes engaging videos that explain intricate trading concepts in an easy-to-understand format.

They hold webinars and seminars (upcoming), giving both novice and experienced traders the opportunity to learn first-hand from industry experts.

Additionally, HFM provides insightful podcasts featuring discussions on various trading topics.

These educational offerings are designed to help traders better understand the markets and make well-informed trading decisions.

Customer Service

HFM offers multiple avenues of customer support to ensure all client queries and concerns are attended to. The live chat feature on their platform allows for real-time assistance, alongside a contact form for more comprehensive inquiries.

They can also be reached through their phone number: +44-2030978571 or via email at support@hfm.com.

For those who prefer social media interactions, they have an active presence on Facebook, Twitter, Telegram, Instagram, YouTube, and LinkedIn where they post regular updates and users can interact with them.

Lastly, for common questions, their FAQ section could be of help as it covers a range of general queries.

Frequently Asked Questions (FAQs)

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.