Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

capital.com Review Summary in 10 Points
Founded	2016
Registered Country/Region	Cyprus
Regulation	ASIC, CYSEC, FCA, NBRB
Market Instruments	3700+, commodities, indices, cryptocurrencies, stocks, forex, ETFs
Demo Account	Available
Leverage	1:30
EUR/USD Spread	0.6 pips
Trading Platforms	Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Minimum deposit	20 USD/EUR/GBP or 100 PLN
Customer Support	24/7 multilingual, live chat, phone, email, social media, Help Center

What is capital.com？

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

Pros	Cons
• Regulated by ASIC, CYSEC, FCA, NBRB	• Negative reviews and complaints
• Offers a wide range of trading instruments	• No MetaTrader 5
• Demo accounts available	• Limited research tools
• User-friendly and intuitive trading platforms	• Overnight funding charges and guaranteed stop premiums
• Multiple account types and funding methods	• Limited info on accounts and deposits & withdrawals
• No deposit and withdrawal fees
• Offers negative balance protection and guaranteed stop-loss
• No funding fees, commission, or inactivity fees

capital.com Alternative Brokers

There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:

• Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;

• IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;

• TMGM - offers competitive spreads and fees with a user-friendly trading platform.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is capital.com Safe or Scam？

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker	EUR/USD Spread	Commission
capital.com	0.6 pips	No
Forex.com	1.2 pips	No
IC Markets	0.1 pips	$7 round turn
TMGM	0.0 pips	$7 round turn

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.

Broker	Trading Platforms
capital.com	Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Forex.com	MetaTrader 4, FOREX.com Web Trading Platform
IC Markets	MetaTrader 4, MetaTrader 5, cTrader, WebTrader
TMGM	MetaTrader 4, TMGM WebTrader

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

capital.com minimum deposit vs other brokers

	capital.com	Most other
Minimum Deposit	20 USD/EUR/GBP or 100 PLN	$100

capital.com Money Withdrawal

To withdraw funds from your capital.com account, follow these steps:

Step 1: Log in to your account on capital.com

Step 2: Click on the “Withdraw” button, located in the “Funds” section

Step 3: Choose the payment method you prefer and enter the amount you want to withdraw

Step 4: Submit your withdrawal request

Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Opening/Closing an account	Free
Demo account	Free
Inactivity fee	10 USD or its equivalent if any other currency
Deposit & withdrawal fee	Free
Overnight fee	The fee will either be paid or received, depending on whether you are long or short.
Currency conversion	Free
Guaranteed stops	The GSL fee varies depending on the market you are trading, the positions open price and the quantity.

Customer Service

Below are the details about the customer service.

• Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.

• Service Hour: 24/7

• Live chat

• Email: support@capital.com

• Phone: +44 20 8089 7893

• Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter

• Help Center

Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros	Cons
• 24/7 live chat	• No dedicated account manager for all users
• Multilingual customer support	• No community forums for users to engage with each other
• Helpful and knowledgeable representatives
• Comprehensive online help center with frequently asked questions

Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.

User Exposure on WikiFX

On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

Q 1:	Is capital.com regulated？
A 1:	Yes. It is regulated by SIC, CYSEC, FCA, and NBRB.

Q 2:	Does capital.com offer demo accounts？
A 2:	Yes. Demo accounts has up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Q 3:	Does capital.com offer the industry-standard MT4 & MT5？
A 3:	Yes. It supports Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, and TradingView.

Q 4:	Is capital.com a good broker for beginners？
A 4:	Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Registered in	Cyprus
Regulated by	CYSEC, ASIC
Year(s) of establishment	15-20 years
Trading instruments	Forex instruments, global indices, energies, metals and cryptocurrencies including Bitcoin, Ripple and Ethereum.
Minimum Initial Deposit	200 AUD
Maximum Leverage	N/A
Minimum spread	0.0 pips onwards
Trading platform	MT4, WebTrader, Mobile App
Deposit and withdrawal method	Bank Wire Transfer, Local Bank Credit/Debit Cards, NetellerSkrill, and more.
Customer Service	Email/ phone number/ address
Fraud Complaints Exposure	Yes

Overview of easyMarkets

easyMarkets is a Cyprus-registered forex broker that is regulated by CYSEC and ASIC. With 15-20 years of establishment, easyMarkets offers a wide range of trading instruments including forex, global indices, energies, metals, and cryptocurrencies. The company provides a user-friendly trading platform, educational resources, and flexible account options to cater to the needs of both beginners and experienced traders. They offer customer support in English, and their headquarters are located in Sydney, Australia.

Regulatory Authority

easyMarkets holds licenses from several regulatory authorities, ensuring a secure and compliant trading environment for its clients. These licenses include:

1. ASIC Regulated Market Making (MM): easyMarkets is regulated by the Australian Securities and Investments Commission (ASIC) as a Market Maker (MM). This regulatory oversight ensures that the company adheres to stringent financial and operational standards while providing financial services to traders.

CYSEC Regulated Market Making (MM): Additionally, easyMarkets operates under the regulatory framework of the Cyprus Securities and Exchange Commission (CYSEC) as a Market Maker (MM). CYSEC regulation enforces transparency and fair practices in the forex market.

FSA Offshore Regulatory Retail Forex License: easyMarkets holds a license from an offshore regulatory authority, the Financial Services Authority (FSA), which authorizes the provision of retail forex services. This further underscores their commitment to regulatory compliance and trader protection.

FSC Offshore Regulatory Retail Forex License: Another offshore regulatory license in easyMarkets' portfolio is from the Financial Services Commission (FSC). This license allows easyMarkets to offer retail forex services within the framework of offshore regulations.

These licenses collectively demonstrate easyMarkets' dedication to operating within the boundaries of robust regulatory oversight, providing traders with confidence in the safety and integrity of their trading activities.

Pros and Cons

Pros	Cons
- Regulated by CYSEC and ASIC	- Acts as intermediary (Market Maker)
- Offshore regulatory licenses	- Potential conflict of interest
- Diverse trading instruments	- Lack of transparency on spreads
- Flexibility in account choices	- Potential higher spreads
- User-friendly trading platforms	- Limited info on additional costs
- Free guaranteed stop loss, fixed spreads	- Limited account feature details
- Educational resources and webinars	- Some outdated educational content
- Multiple contact options for support	- Limited non-English support

What type of broker is easyMarkets？

easyMarkets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, easyMarkets acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that easyMarkets has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with easyMarkets or any other MM broker.

Market Instruments

easyMarkets offers a wide range of trading instruments, including forex instruments, global indices, energies, metals, and cryptocurrencies like Bitcoin, Ripple, and Ethereum. This extensive selection allows traders, whether beginners or experienced, to access diverse markets and find opportunities that suit their trading preferences. The advantages include the ability to diversify portfolios, explore popular and emerging markets, and implement flexible trading strategies. However, it's important to note the potential disadvantages, such as market volatility, the need for complex market analysis, regulatory restrictions, increased complexity due to multiple markets, and the requirement for adequate market knowledge. Traders should also be mindful of price fluctuations and the need for efficient execution speed while trading multiple instruments.

Spreads and Commissions

When it comes to spreads, commissions, and other costs, easyMarkets stands out by offering no commissions on all accounts. This simplified cost structure allows traders to focus on their trading strategies without the worry of additional charges. However, one disadvantage is the lack of transparency regarding the specific spreads and SWAP rates, as this information is not detailed on the company's website. While easyMarkets aims to provide competitive pricing, traders may experience potential higher spreads compared to other brokers who provide more visibility on these costs. Additionally, the limited information on additional trading costs may make it challenging for traders to fully assess the overall cost implications of their trades. Nonetheless, the absence of commissions and hidden charges, along with the ease of cost calculation, can be considered advantages for those seeking a straightforward and transparent pricing structure.

Trading Accounts

easyMarkets offers a range of account types to cater to the diverse needs of traders. The availability of a demo account is a significant advantage, as it allows traders to practice and familiarize themselves with the financial markets without risking real money. This feature is especially beneficial for beginners who want to gain experience and test their trading strategies before transitioning to live trading. In addition to the demo account, easyMarkets offers three live account options: Standard, Premium, and VIP. While the Standard account requires a minimum deposit of 200 AUD, it should be noted that the premium and VIP accounts have higher initial deposit requirements of 3000 AUD and 10,000 AUD, respectively. However, one disadvantage is the limited information provided on the specific features and benefits of each account type. Traders may find it helpful to have more detailed insights into the advantages and differences between the account options to make an informed decision based on their trading goals and preferences. Nonetheless, the flexibility of having multiple account choices is advantageous, allowing traders to select the account that aligns best with their individual trading needs.

Trading platform

easyMarkets offers traders a variety of platform options to cater to their trading needs. The easyMarkets web platform, mobile app, and easyMarkets MT4 trading software provide flexibility and convenience. The platforms are user-friendly and packed with features, suitable for both new and experienced traders. Traders can benefit from features like free guaranteed stop loss, fixed spreads, and real-time market dynamics and pricing.

The easyMarkets MT4 platform supports over 80 markets, including currencies, metals, commodities, indices, and cryptocurrencies, offering one-click CFD trading and customizable trading templates. The platforms are accessible on multiple devices, including iPhone, iPad, Android phones, tablets, and PCs, ensuring traders can stay connected and trade from anywhere. While specific information about platform features may be limited, the overall advantages of easyMarkets' platform options make it a convenient and comprehensive choice for traders.

Trading Platform	easyMarkets Platform (Web & App)	TradingView	MT4 & MT5 Platforms
Features	- Tight fixed spreads- Free guaranteed stop loss and take profit- Zero Slippage- No commissions or hidden fees	- Tight fixed spreads- Access to a vast social network for traders- Advanced charting & analytics- No commissions or hidden fees	- Tight fixed spreads on MT4- Variable spreads starting from 0.5 pips on MT5- Expert Advisors allowed- No commissions or hidden fees

Deposit and Withdrawal: methods and fees

easyMarkets provides various payment methods for deposits and withdrawals, including wire transfers, MasterCard, VISA, Maestro, and popular e-wallet processors like Skrill, Neteller, and PayPal. These options offer convenience and flexibility to traders in managing their funds.

However, the broker's website lacks specific information and clarity on the deposit and withdrawal processes, leading to ambiguity. The speed of withdrawing funds from a forex broker is an essential factor that contributes to the broker's reputation. While easyMarkets supports widely accepted payment methods, the lack of transparency regarding processing times and potential fees associated with certain methods raises concerns. Traders should be cautious and seek additional clarification from the broker to ensure a smooth and efficient deposit and withdrawal experience.

Educational resources in easyMarkets

easyMarkets offers a variety of educational resources to enhance traders' knowledge and skills. These resources include webinars, technical and fundamental analysis insights, knowledge articles, and strategies. The availability of webinars provides traders with interactive learning experiences and the opportunity to gain insights from industry experts. The technical and fundamental analysis materials can assist traders in making informed trading decisions. Additionally, the knowledge articles and strategies cover a wide range of topics to cater to different learning styles. However, some drawbacks of easyMarkets' educational resources include the lack of specificity or depth in some materials and the absence of comprehensive educational courses or programs. It's important for traders to consider the relevance and timeliness of the information, as older educational materials may contain outdated content. While the resources provided by easyMarkets offer valuable insights, there may be limited options for personalization or customization to meet individual learning preferences.

Customer service of easyMarkets

Advantages	Disadvantages
24/5 service availability	Limited language support outside of English
Multiple contact options (phone, email, fax)	Potential delays in response time
Direct phone line for the Dealing Room in Sydney	Limited social media presence
Convenient Sydney-based address for in-person interactions	Lack of specific customer support for non-Sydney locations

easyMarkets provides customer service options to assist traders with their inquiries and concerns. The customer service is available 24/5, allowing traders to reach out for support during trading hours. Multiple contact options are available, including telephone, email, and fax, providing flexibility in communication. The direct phone line for the Dealing Room in Sydney enables direct access to the trading desk for immediate assistance. Additionally, a Sydney-based address is provided, allowing for in-person interactions if needed. However, it should be noted that customer support outside of English may be limited, which may pose challenges for non-English-speaking traders. Response time for inquiries may also vary, potentially resulting in some delays. While easyMarkets has a presence on various social media platforms, the extent of their engagement and support through these channels may be limited. Overall, the customer care dimension of easyMarkets offers convenient and accessible options for traders to seek assistance, with some considerations for language support and response time.

Conclusion

In conclusion, easyMarkets is a reputable forex broker with a strong regulatory framework and a history of 15-20 years in the industry. With its diverse range of trading instruments, including forex, global indices, energies, metals, and cryptocurrencies, traders have access to various markets to suit their trading preferences. The company provides a user-friendly trading platform and offers multiple account options to cater to the needs of different traders. Additionally, easyMarkets offers educational resources, customer support in English, and has a physical presence in Sydney, Australia. While there are certain areas such as transparency around spreads and additional trading costs that could be improved, overall, easyMarkets provides a reliable and accessible trading environment for both novice and experienced traders. With its focus on customer satisfaction, regulatory compliance, and a wide range of trading opportunities, easyMarkets remains a popular choice among traders looking to participate in the global financial markets.

Frequently asked questions about easyMarkets

• Q1: What is the minimum deposit required to open an account with easyMarkets？

• A1: The minimum initial deposit required to open an account with easyMarkets is 200 AUD.

• Q2: What trading platforms are available at easyMarkets？

• A2: easyMarkets offers a range of trading platforms including the easyMarkets web platform, mobile app, and the easyMarkets MT4 trading software.

• Q3: Is easyMarkets regulated？

• A3: Yes, easyMarkets is regulated by CYSEC and ASIC, providing traders with a regulated and secure trading environment.

• Q4: Can I trade cryptocurrencies on easyMarkets？

• A4: Yes, easyMarkets offers the opportunity to trade cryptocurrencies such as Bitcoin, Ripple, and Ethereum, along with other trading instruments like forex, global indices, energies, and metals.

• Q5: What are the customer service hours at easyMarkets？

• A5: The customer service at easyMarkets is available 24/5, allowing traders to reach out for assistance during trading hours.

• Q6: Are there educational resources available for traders？

• A6: Yes, easyMarkets provides a variety of educational resources such as webinars, technical analysis, fundamental analysis, articles, and strategies to support traders in their learning and development.

• Q7: What are the available deposit and withdrawal methods？

• A7: easyMarkets offers various deposit and withdrawal methods including bank wire transfer, local bank credit/debit cards, and e-wallet processors such as Skrill, Neteller, and PayPal.