FBSTrả lời

2023-12-19 10:45

Belize

Trả lời

Please keep in mind that the spread on trading accounts can be widened before, in time, and after economic, political, and other news releases, during the Gap, at the time of Market opening (on Monday), as well as at the time of low market liquidity, and when a market situation is conditional on high spreads. Kindly consider that you can send a claim to the support team by email at support@fbs.com in case you believe that your trading order was executed incorrectly. We have checked the email address you used to register at FBS and didn't notice your requests to the support service about the highlighted issue. Thus, If the question is still relevant, please contact us by mail, so we can carefully investigate your case. Kind Regards, FBS Team.

weng5913Gửi yêu cầu hòa giải

2023-09-13 21:08

Philippines

Gửi yêu cầu hòa giải

im using zero spread of fbs and i placed order on xauusd with a take profit of 1904 but even the price hits 1903.22 my tp wasnt activated so ive opted to closed it at 1906.11 losing 20usd