Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
tmgm serious failure
Mediating Parties 
TMGM
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$3,319(USD)
Time
35 day 18 hour
Mediation Status
Hong Kong3h
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia08-18
Reply TMGM
Dear customer, we have notified your account manager to look into the issue you reported. If you have further questions, please contact your account manager or TMGM official website customer service at support@tmgm.com. Thank you.
Reply
Hong Kong08-13
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong08-13
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong08-12
Start Mediation 
FX1180539780
FX11805397801 lot long order stop loss level was 4429.06, actual stop loss level was 4427.49, slippage $157, 1 lot short order pending order price was 4413.96, because the long order slippage caused the short order not to be triggered, it dropped to 4382.34, loss $3162, total loss $3319.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Download the WikiFX App
