Hello, regarding your question, you can contact the platform's 24-hour customer service with your specific situation. You can also use your registered email to send to support@exness.com official customer service email (provide trading account + order number, please ensure it is the correct email,). If you have already communicated with our official customer service, please still reply to the email or consult the official website's 24-hour online customer service. Thank you.

As a long-time Ex user, it has been like this for many years: whenever the market moves, deposits fail to go through, leading to multiple liquidations. Truly disheartening