尊敬的客户您好，经调查您的账户涉嫌违规交易，相关部门已发送邮件进行详细说明，并向您索取所需文件，目前未收到相关回复。如您有进一步问题，请您联系您的客户经理或TMGM官网客服support@tmgm.com，感谢。

一、本人交易行为说明 本人在TMGM平台的交易均为正常市场操作，未使用任何非法插件、延迟套利或对冲违规手段。不存在“操纵市场”的技术条件（个人交易量远不足以影响国际金价/汇价）。 二、对平台指控的质疑 1. 平台单方面以“操纵市场”为由冻结账户，但未提供任何具体违规订单号、时间点或量化证据，指控模糊且无依据。 2. 封号前未发送任何警告或要求解释的通知，直接扣除本金，违反公平处理原则。 3. 本人账户仅涉及本金4000美元（约27092元人民币），不存在异常大额盈利，平台“操纵”指控明显不成立。 三、核心诉求 要求TMGM立即解冻账户，全额返还本金4000美元，盈利部分可协商或放弃。 四、附件证据 已整理入金记录、近期交易流水及平台封号截图，请调解员核实。

Exposing TMGM (Vanuatu regulated) for maliciously freezing accounts under the pretext of "market manipulation\", withholding principal of $4,000 and refusing withdrawal. Main content: Broker name: TMGM (TradeMax Global Limited) Regulator: Vanuatu Financial Services Commission (VFSC), License No. 40356 Complainant: Lin Dan Trading account: 594******@qq.com 涉及金额：4000 USD (principal) Complaint date: July 10, 2026 Event details: 1. I was trading on the TMGM platform, with [sufficient/excess] margin in the account and no position holding restrictions. 2. On June 18, 2026, I submitted a withdrawal request for $4,000. It has been over 22 days, and the funds have not been received yet. 3. Subsequently, the account was frozen by the platform, preventing any trading or withdrawal operations. Platform allegations and my response: · TMGM emailed me, citing \"Client Agreement Section 18.5,\" accusing me of \"market manipulation," but did not provide any specific evidence of violation (such as trade order numbers, times, or judgment reasons). · I have formally replied by email, firmly denying the allegations, and requested the platform to provide written evidence within 3 working days, but have received no substantive response to date. My demands: 1. Immediately unfreeze my trading account. 2. Fully refund my principal of $4,000. 3. If the platform finds a violation, please provide concrete evidence; otherwise, please fulfill the withdrawal obligation immediately.