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اردو
Resolved
Deliberately blocking customer withdrawals
Mediating Parties 
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$5,055(USD)
Time
36day0hour
Mediation Status
Australia12h
Resolved 
AJIAN
AJIANSensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong06-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong06-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Australia06-12
Start Mediation AJIAN
AJIANI never thought that one day EX would actually block a customer's withdrawal of $5000. First of all, since deposits and withdrawals are all in cryptocurrency, EX actually asked me to provide proof of income! After I provided it, they still gave me all kinds of difficulties. To be honest, please tell me, EX, how to provide proof of income for cryptocurrency.
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