高先生/女士 您好， 我们收到外部合作伙伴的反馈，并且经过与相关部门进行全面核查，现就您关心的账户资金及出金问题说明如下： 1. 关于 200 USD 账务调整 经核实，由于支付服务商（PSP）端的操作失误，此前曾有一笔 200 USD 的款項重复汇入您的账户。目前我们已确认收到您配合退回的该笔款项，非常感谢您的协助与诚信。 2. 关于资金退回与冲正流程 针对您提到的 1000 USD 入账与 500 USD 扣款记录，具体情况如下： 您原申请的 500 USD 出金（编号：max260508135350w99102538）因支付通道原因导致“出款失败”，按流程需将资金退回您的交易账户。 此操作与此前的 200 USD 溢付事件无关，但在执行退回操作时，由于相关部门操作失误，重复发出了两次退回指令（入金 ID：413077、413262），导致系统显示入账两次。 为修正账务，我们随后依规扣除了其中一笔重复退回的金额（扣除 ID：215256）。 请您放心，您的实际资金（包含出金失败退回的 500 USD）目前已全数正确回到您的交易账户中，您的个人资产没有受到任何损失。 具体的资金记录，

More than a month ago, I applied to withdraw 200 USDT from GTC. Later, upon checking, I found that two actual remittances had been credited, but this was the platform's issue, and no one has ever contacted me to handle this matter. However, last Friday, I applied to withdraw 500 USDT, and it still hasn't arrived. I inquired via email multiple times, and they kept saying it would take 48-72 hours to arrive. I waited until Monday and asked the platform manager if it was because of the 200 USDT issue. Only then did the manager say that I need to return the 200 USDT before deposits and withdrawals can proceed normally. Why didn't they say so when I was emailing them? Then, I transferred the money to the account number provided by the manager. The platform then rejected my 500 USDT withdrawal application, and 1000 USDT was credited to my account, only to have 500 USDT deducted the next second. Can this platform be legitimate? First, they themselves sent two payments to me, and later, when returning the money to my account, they pulled this shady move. Later, I resubmitted the withdrawal application, but the platform won't let me withdraw and is now asking me to submit proof like my ID card and address for a new data verification process. I don't even have a withdrawal channel anymore now. Then, that platform manager falsely accused me, saying it might be because I returned black money to the other party. I ask you, where would I get black money from? Then they said my funds are small, and no platform would deliberately block such a small amount of money; it's not even enough to sue over. So, after I repaid, they now want me to resubmit all my documents for re-verification and have even closed my withdrawal channel. What do these actions mean? Isn't this blocking me? GTC is a complete black platform! Their own mistake wasted me a whole three or four days, and the account manager still has to slander people like this!!! They must compensate and apologize.