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اردو
Resolved
Maliciously freezing accounts and deducting funds, only allowing losses, not profits
Mediating Parties
INFINOX
Issue
Others
Requirement
Withdrawal
Settlement Amount
$6,350(USD)
Time
72day19hour

Mediation Status
Hong Kong4h
Resolved
HUOXINI
United Kingdom04-07
Reply
INFINOX
已经邮箱联系这位客户处理
Reply
Hong Kong03-25
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong03-25
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong03-24
Start Mediation
HUOXINI

I've been trading for quite a while, and I even brought many clients to trade here. Everything was normal trading. When I was losing money before, there were no issues. Now, as soon as I started making a little profit, they froze my account, claiming it was due to irregular trading. There was still $6,350 in the account, and they only offered to give me $600. The commissions I had already transferred to my clients were also all deducted from my personal account. When contacting customer service, the only reply is always that same email. It has already been dragged out for over a month now, and they still won't process the withdrawal.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
