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اردو
Resolved
Arbitrarily closing customer accounts
Mediating Parties 
Axi
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$4,716(USD)
Time
74day2hour
Mediation Status
Hong Kong4h
Resolved 
FX8334119782
FX8334119782Australia04-07
Reply Axi
Hope all is well with you. 感谢您的分享，经过内部询问，此客户的该问题已经过调查并得出结论。以下为客服团队根据合规部门建议给到的相关回复：据客户协议，我方无需就关闭您账户的决定披露更多信息。该决定基于对您账户交易活动的内部调查结果作出，我们有合理理由怀疑您与其他账户持有人存在串通行为，以谋取不当利益，该行为违反《客户协议》相关约定.
Reply
Hong Kong03-23
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong03-23
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong03-23
Start Mediation FX8334119782
FX8334119782Directly closing customer accounts and wiping out profits and principal. Contacting the official customer service, but they refuse to explain the reason.
Start Mediation
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