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اردو
Resolved
EX scam platform, I set the take-profit price at 4547.50, but it automatically closed the position at 4528.0335.
Mediating Parties 
Exness
Issue
Scam
Requirement
compensation
Settlement Amount
$155(USD)
Time
160day14hour
Mediation Status
Hong Kong22h
Resolved 
FX4734638252
FX4734638252Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2025-12-29
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WikiFX Overseas Customer Service
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Hong Kong2025-12-29
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-12-27
Start Mediation FX4734638252
FX4734638252I bought 0.08 lots at a unit price of 4511.00 and set the take-profit price at 4547.50. The system automatically closed the position when the price reached the target, but the closing result showed 4528.0335, a difference of 4528.0335 - 4547.50 = -19.4665 USD. The platform customer service claimed that the execution price on MT5 is not the actual execution price. Based on 0.08 lots, 19.4665 × 8 USD = 155.732 USD, meaning 0.08 lots cost me 155 USD less. If it were 8 lots, the loss would be 15,500 USD.
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