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Resolved
MITRADE平台錯誤誤植價格導致我平倉獲利,鎖我帳戶強制出金平台誤植的價格讓我獲利金額
Object
Mitrade
Issue
Others
Requirement
compensation
Amount
$33,000,000(USD)
Time
32day23hour

Mediation Progress
Taiwan2025-01-24
Resolved
しゃせいにんXIEZHENGREN
Australia2024-12-25
Reply
Mitrade
Thank you for your valuable feedback. On the evening of December 19, the client encountered a system failure during the transaction process. In response, we took immediate measures and ensured that the issue was resolved within 10 minutes. As of now, we have eliminated any impact the system failure may have caused to the client. All transactions and deposits/withdrawals are functioning normally. If you have any questions regarding their account or other matters, please feel free to contact our customer service team, and we will be happy to assist. We sincerely apologize again and appreciate your understanding and support.
Reply
Hong Kong2024-12-23
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-12-23
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan2024-12-22
Start Mediation
しゃせいにんXIEZHENGREN








今天MITRADE平台失誤誤植價格讓我獲利後,鎖著我帳戶說要調查清楚、調查中把我獲利金額出金回他們公司 一句話說抱歉就沒事了?可以動用我帳戶出金?球員兼裁判?









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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
