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Resolved
平台完全沒有回覆到重點
Object
Mitrade
Issue
Others
Requirement
compensation
Amount
$480(USD)
Time
33day18hour

Mediation Progress
Taiwan2025-01-22
Resolved
sunny Huang
Australia2024-12-23
Reply
Mitrade
Thank you for your valuable feedback. We understand that some clients experienced system issues during trading on the evening of December 19. In response, we took immediate action and ensured that the issue was resolved within 10 minutes. If traders have any questions regarding their accounts or other matters, please feel free to contact our customer service team, and we will be happy to assist you. We sincerely apologize once again and appreciate your understanding and support.
Reply
Hong Kong2024-12-20
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-12-20
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan2024-12-19
Start Mediation
sunny Huang




秒被歸零無法交待清楚金額怎麼處理,完全不知道怎麼辦





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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
