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اردو
Resolved
Using illegal funds to process client withdrawals, resulting in judicial freezing, and failing to resolve it.
Mediating Parties 
IEXS
Issue
Others
Requirement
compensation
Settlement Amount
$1,097(USD)
Time
30 day 3 hour
Mediation Status
Hong Kong2025-01-03
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2024-12-04
Reply IEXS
The platform has successfully processed the withdrawal to the designated account. For issues related to card freezing due to force majeure factors, please contact the police and the bank for assistance.
Reply
Hong Kong2024-12-04
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-12-04
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-12-04
Start Mediation 
FX1580563242
FX1580563242On September 26, 2024, I withdrew funds, and they paid me with illegal money, causing my bank card to be judicially frozen. They have never resolved the issue, and the other funds in the card are also unusable. They keep delaying, and I cannot contact the relevant personnel. This kind of platform is too despicable!
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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