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اردو
Resolved
Unauthorized modification of customer orders, erasing profits
Mediating Parties
EC markets
Issue
Others
Requirement
compensation
Settlement Amount
$854,841(USD)
Time
57day6hour

Mediation Status
Hong Kong2024-12-20
Resolved
HUIHAIFUCHEN
United Kingdom2024-11-20
Reply
EC markets
The customer was engaged in illegal market price manipulation by exploiting data delays. And the principal refund is underway.
Reply
Hong Kong2024-10-31
Supplemental Materials
HUIHAIFUCHEN


It was $8,548, not $854,800. EC Markets unilaterally modified the backend data. The profit from the trade the day before yesterday was changed the next day. The broker responded that there was a market freeze and adjustments were made, then stopped responding.



Supplemental Materials
Hong Kong2024-10-24
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-10-24
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-10-24
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HUIHAIFUCHEN



My MT4 account number: 2037592. I have been with EC for several years, and both my team and I have lost hundreds of thousands of dollars. Recently, during the non-farm payrolls, I made a profit of over ten thousand dollars. The next day, I found that my MT4 balance was missing eight or nine thousand dollars. The orders were modified by EC. Shameless broker. My account is currently in a loss state. Please return my money to me.




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