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اردو
Resolved
Unable to Close Positions
Mediating Parties 
D prime
Issue
Others
Requirement
compensation
Settlement Amount
$700(USD)
Time
39 day 23 Minutes
Mediation Status
Hong Kong2024-07-17
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Singapore2024-06-17
Reply D prime
Dear Customer, please contact your account manager through our official channels. A representative will reach out to assist you with your trading orders. Please pay attention to calls from Hong Kong or unfamiliar numbers. Thank you!
Reply
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This content involves sensitive information, so it's hidden by WikiFX
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2024-06-11
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-06-11
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-06-08
Start Mediation 
CHENMODEGAOYANG
CHENMODEGAOYANGI am unable to log into MT4 at all. The app is disconnecting from the network, preventing me from closing positions, which has resulted in significant losses.
Start Mediation
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