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Resolved
Unable to Close Positions
Object 
D prime
Issue
Others
Requirement
compensation
Amount
$700(USD)
Time
39day0hour
Mediation Progress
Hong Kong2024-07-17
Resolved 
CHENMODEGAOYANG
CHENMODEGAOYANGSingapore2024-06-17
Reply D prime
Dear Customer, please contact your account manager through our official channels. A representative will reach out to assist you with your trading orders. Please pay attention to calls from Hong Kong or unfamiliar numbers. Thank you!
Reply
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Hong Kong2024-06-11
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-06-11
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-06-08
Start Mediation CHENMODEGAOYANG
CHENMODEGAOYANGI am unable to log into MT4 at all. The app is disconnecting from the network, preventing me from closing positions, which has resulted in significant losses.
Start Mediation
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