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اردو
Resolved
The slippage is too serious.
Mediating Parties
Exness
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$32(USD)
Time
37day7hour

Mediation Status
Hong Kong2024-05-30
Automatic completion after timeout 
距离交易商最新回复已经30个自然日,期间用户未做进一步操作,系统已自动变更为“已解决”状态。如对处理结果有异议,可重新发起反馈。
Cyprus2024-04-30
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong2024-04-23
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2024-04-23
Verified
WikiFX Mediation Center
Verified
Hong Kong2024-04-23
Start Mediation
JUWAIREN.
The stop loss is set at 2325, but the stop loss is reached at 2321. Fortunately, it was a small order. I called customer service, but they couldn't be contacted at all.

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

