YUSAIRUI
2024-02-22 13:35
China
平台是豁免隔夜利息，等到周三故意收取
[Object] 
Exness
[Issue]
Scam
[Requirement]
compensation
[Amount]
$5,537(USD)
[Time]
22day2hour
YUSAIRUISolved after user's confirmation
2024-03-15 15:57
China
ExnessReply
2024-03-06 13:36
Cyprus
Reply
您好，关于您的问题可以将您的具体情况与平台24小时客服联系，您也可以使用注册邮箱发送至support@exness.com官方客服邮箱（请确保是正确邮箱）。若您已经与我们官方客服有过沟通，请依旧回复邮件或咨询官网在线24小时客服。谢谢.
WikiFX Overseas Customer ServiceContact Broker
2024-02-22 18:12 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-02-22 15:33 Hong Kong China
Hong Kong ChinaVerified
YUSAIRUIStart Mediation
2024-02-22 13:35
China
Start Mediation
平台明明是高级账号，有豁免隔夜利息，但是由于昨天晚上周三美国有数据，我害怕爆仓，所以锁仓做了很多多单。但是平台在北京时间2月22日早上5点54分发邮件过来通知我要收取隔夜利息，而当时平台已经市场关闭，无法进行平仓操作，然后6点收取了我3倍的隔夜利息，平台在知道周三有3倍隔夜利息的情况下，等到市场关闭的那一刻才发邮件说要收取，而且该平台空单也没有隔夜利息。你多单收取我，空单怎么不支付给我？
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