YONGMOZHIJING4654
Others
compensation
$1,111(USD)
19day15hour
YONGMOZHIJING4654Solved after user's confirmation
YONGMOZHIJING4654Supplemental Materials
Supplemental Materials
Deposit was unavailable for the account on February 13-14, 2024, which resulted in a total loss in the account. The deposit always reminds the failure to deliver the orders due to maintenance. I tried two methods, but all failed. So I want a compenstion of 1,111 USD.
ExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
YONGMOZHIJING4654Supplemental Materials
Supplemental Materials
This is the correct Ping An bank card account 6230 5800 0033 173 4462, Liu Jidong, Ningbo, Yuyao Subbranch
YONGMOZHIJING4654Supplemental Materials
Supplemental Materials
For the compensation, please transfer money to the Ping An Bank Card 6230580000331764462, Name: Liu Jidong, Bank Name: Ningbo, Yuyao sub-branch
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
YONGMOZHIJING4654Start Mediation
Start Mediation
无法入金。导致亏损1119美金，2.13号晚上不能入金，2.14号也不能入金。导致亏损1119美金爆仓
Statement：
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