To investigate your transaction order, we kindly ask you to send an email from your registered email address to infoasia@fxcm.com. Please use the subject line "Request for Trade Investigation" and include your trading account number and the order number in the content, along with a brief description of your inquiry. We expect to respond to you within 3 to 10 business days. Thank you for your support and understanding.

I made a deposit according to the information prompted by the platform, but my account was not received. They even said they were investigating, and I seriously suspected that it was deliberately delayed to force liquidation! There’s not even any news about deposits! Customer service just told me to wait! The deposit rate is 7.4! Withdraw 7.0! It’s much higher than normal, and you will lose money once you make a deposit! Very pitiful!