DAOYUAN
2024-01-19 16:30
China
恒指期货故意不开盘，原油反向打止损
[Object] 
AvaTrade
[Issue]
Others
[Requirement]
compensation
[Amount]
$500(USD)
[Time]
39day21hour
DAOYUANResolved
2024-02-28 14:25
China
AvaTradeReply
2024-01-29 14:24
Ireland
Reply
After checking, the relevant department confirms that Hang Seng Index market opened late by more than an hour on that day due to the liquidity provider. But we checked that the customer didn't hold the related position, which didn't affect his orders.
WikiFX Overseas Customer ServiceContact Broker
2024-01-22 12:03 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-01-22 10:08 Hong Kong China
Hong Kong ChinaVerified
DAOYUANStart Mediation
2024-01-19 16:30
China
Start Mediation
1月2号那天恒生指数正常开盘，但指数期货没有动，直到反映情况了才开始上班，留下一个很大的跳空缺口。原油是打完止损就走，留下长长的上影线，疑似交易信息被卖给第三方处理。
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