FANERSAI
2023-12-20 22:59
China
恶意调整保证金比例，在个人不知情况下随意变动保证金占比
[Object] 
Exness
[Issue]
Others
[Requirement]
improve service
[Amount]
$110(USD)
[Time]
45day16hour
FANERSAIResolved
2024-02-04 15:55
China
ExnessReply
2024-01-05 15:50
Cyprus
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
WikiFX Overseas Customer ServiceContact Broker
2023-12-21 13:06 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2023-12-21 10:18 Hong Kong China
Hong Kong ChinaVerified
FANERSAIStart Mediation
2023-12-20 22:59
China
Start Mediation
我昨天入的金交易US30 道琼斯工业指数，下单0.1手 占用保证金9美元， 到第二天晚上再次下单占用保证金被调整成 0.1手 需要保证金90美元 。后台随意更换保证金比例。 第一次用这个家公司就发现网上有时候经常卡盘，恶意卡盘
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