ZHIAI~々
Severe Slippage
compensation
$3,000(USD)
35day0hour
ZHIAI~々Resolved
ExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
WikiFX Overseas Customer ServiceContact Broker
Contact Broker
WikiFX Mediation CenterVerified
Verified
ZHIAI~々Start Mediation
Start Mediation
我开仓价格与实际成交价格不符,滑点严重,并按照他们软件查询开仓相对应时间跳点价格,查询之后明细开仓价格与成交价格不符,认为系统出现问题,未能及时平仓。下面是附件有我对应的交易记录和你们提供的跳点点位,我已经亏损8000美金,这是我救命钱 把我爆仓之前的3000美金给我返回来.投诉之后他们不解决任何问题,并封掉我的账户出入金功能.
Statement:
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations