IC MarketsReply

2023-12-15 16:27

Australia

Reply

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

JINBIStart Mediation

2023-12-09 22:53

China

Start Mediation

12月8日，我提前在非农数据前下了个黄金的多单，设置的止损在2026.78，结果给我止损在2022.38.滑点440点，导致我账户瞬间穿仓，成本负数，这纯粹的恶意严重滑点，让我五福解释，我只想把我这440点的损失找回来，共12手，涉及金额共计5280美元，我申诉的金额是总金额减去我账户的负数5280-2943.93=2336.07美元