Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

Last night, the lowest on other platforms was 42, but on Exness was 38. The slippage was serious, resulting in a loss of more than 20,000 US dollars, seriously affecting my trading.