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Resolved
What's my sell stop without entry?
Object 
Exness
Issue
Others
Requirement
compensation
Amount
$20(USD)
Time
35day18hour
Mediation Progress
Indonesia2023-06-10
Resolved 
FX1645829765
FX1645829765Cyprus2023-05-11
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to email or reach out to the 24 hours online customer service for help. Have a good time.
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Hong Kong2023-05-06
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WikiFX Mediation Center
WikiFX Mediation CenterPlease provide the correct name, thank you.
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Hong Kong2023-05-06
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Hong Kong2023-05-06
Verified WikiFX Mediation Center
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Indonesia2023-05-05
Start Mediation FX1645829765
FX1645829765I'm pending entry to sell stop 2030 at the 2033 price at 19:24:58 (Western Indonesia time). then the NFP showed a much lower price by 2030. But why didn't my pending order open? My balance is enough coke and I'm just an entry 0.02 lot (0.01 x2). Why would this happen? Please enlighten him.
Start Mediation
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