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اردو
Resolved
Deposit does not credit
Mediating Parties
TICKMILL
Issue
Others
Requirement
other
Settlement Amount
$2,905(USD)
Time
35day8hour

Mediation Status
Hong Kong2023-05-03
Solved after user's confirmation
AGUI
Hong Kong2023-04-18
Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials
Hong Kong2023-04-18
Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials
Hong Kong2023-04-18
Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials
Hong Kong2023-04-18
Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials
Hong Kong2023-04-06
Supplemental Materials
AGUI
There has been investigation result about the reason of the case, but it still has been delayed for over 20 days. And the 20,000 RMB still doesn't arrive.

Supplemental Materials
United Kingdom2023-04-04
Reply
TICKMILL
According the deposit application of 2,000 RMB in the account, payment provider should refund 2,000 RMB. However, actually 20,000 RMB was transferred in the account. So the provider's bank account was frozen due to the inconsistent information. At present, the provider is trying to refund the money after its account is unfrozen.
Reply
Hong Kong2023-03-30
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-03-30
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-03-29
Start Mediation
AGUI








I deposited 20,000 RMB on March 17. Because the deposit amount did not match the displayed amount of 2,000 RMB, the platform refused to receive the account on this grounds. I have communicated many times in the past 20 days to no avail, and I have not yet received the account. Customer service and email They all mechanically replied "inquiring, waiting patiently", and the platform deliberately delayed for more than 20 days









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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
