Dear customer, we have received the information about your problem. Please reach out to the platform account manager immediately for help. Have a good time.

I don’t know what happened the night before yesterday, and there were two more hedging orders in my account. I woke up today and found that the account could no longer be closed. The customer service said that you must pay a deposit to close the position and withdraw the money. Originally, I was planning to withdraw money today, so I couldn’t withdraw the money, and I had to pay to close the position and withdraw the money. Hope the platform can help me get my money back.