FX2461949908Supplemental Materials

2023-01-04 09:25

China

Supplemental Materials

I have already sent more than 20 emails and submitted material for dozens of times, but there is no solution. You always replied in a purely perfunctory manner every time when I asked the customer service to deal with it as an emergency. Therefore, no any progress was made. I have finished the transfer according to the order from platform, while submitting several certification materials, which all prove that I have transferred the money to your designated bank account. Why don't you allow me to deposit? Please deal with the problem as soon as possible.

ExnessReply

2023-01-04 09:15

Cyprus

Reply

Dear customer, with respect to the problem, you can reach out to the 24 hours customer service for help, or send the information by your registered email at our platform to the official customer service - support@exness.com (ensure the correct email address). If you contacted us, please still reply to the email or consult the official 24 hours customer service. Have a good time.

FX2461949908Start Mediation

2022-12-28 10:38

China

Start Mediation

11月23日入金6500美金，到现在还不给入帐，平台天天说处理中，多次让我提交资料，还是没有帮我入帐，请求平台帮我处理解决！