FXTMReply

2022-12-09 09:11

United Kingdom

Reply

Thank you for reaching out to us. With respect to your withdrawal, we confirm that the money you withdrew the last on December 7th has been refunded to FXTM account. As our UnionPay payment provider offers limited service to the ethnical minorities, at present you are not allowed to transfer money by UnionPay. We suggest that you use e-wallets like Skrill, Neteller, Perfectmoney for deposit and withdrawal. And we are deeply sorry for the inconvenience caused. You never used the above e-wallets to deposit money, so could you please provide the screenshot of full name with which you registered the e-wallet, email for payment verification when you withdraw money. Please feel free to contact us, if you have any enquiries.

FX2626037012Start Mediation

2022-12-05 23:35

China

Start Mediation

我给他们平台前后入金了一万多人民币，后来申请出金两次都被他们退回来了，他们说出金10-20工作日内会到账。全都是废话，前两次每次快到一个月的时候找借口退回来了，说你开户银行拒绝收款。第三次也都超了一个月了还没到账，找客服说情况，客服说耐心等待支付商打款。