FX3689531922
2022-12-04 11:39
China
Slippage causes a huge loss
[Object]
IC Markets
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$110(USD)
[Time]
52day22hour

FX3689531922Resolved
2023-01-26 09:47
China
IC MarketsReply
2022-12-27 09:42
Reply
Please reach out to the platform customer service to create a ticket, and the specialist will deal with it.

WikiFX Overseas Customer ServiceContact Broker
2022-12-05 11:06
Hong Kong China
Contact Broker

WikiFX Mediation CenterVerified
2022-12-05 08:42
Hong Kong China
Verified
FX3689531922Start Mediation
2022-12-04 11:39
China
Start Mediation
For the two EURSGD orders in the picture below, the difference between the actual transaction price and my stop loss price is huge, 300 points more, the slippage is serious, and depending on the trend, no other brokers have such an IC, so I put the comparison trend in the picture below, ic was suspected of intentionally sweeping the stop loss point and demanded compensation.




Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations