游弋729
2022-12-02 22:01
China
The slippage is too serious
[Object] 
IC Markets
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$160(USD)
[Time]
54day17hour
游弋729Resolved
2023-01-26 15:47
China
IC MarketsReply
2022-12-27 15:20 
Reply
Please reach out to platform customer service who will create a ticket, and then the specialist will deal with the problem.
游弋729Supplemental Materials
2022-12-02 22:13
China
Supplemental Materials
Did I set the stop loss in vain? A slippage over 50% is considered as being heavy. Obviously your slippage has been more than 50%, even exceeding 150%.
WikiFX Overseas Customer ServiceContact Broker
2022-12-05 15:47 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-12-05 13:57 Hong Kong China
Hong Kong ChinaVerified
游弋729Start Mediation
2022-12-02 22:01
China
Start Mediation
I set stop loss at 1796, but it stops at 1789!!! So gross. I lost more than half money in my account!!!
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