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Fhel08

2022-10-16 15:09

Singapore

Huge slippage!

[Object]

Exness

[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$25(USD)

[Time]

33day2hour

Fhel08Resolved

2022-11-18 17:42

Singapore

ExnessReply

2022-10-19 09:48

Cyprus

Dear customer, thank you for choosing exness. We are deeply sorry for your complaint, please reach out to our customer service. And we will create an order to follow up. Thank you for supporting exness. Have a good time.

WikiFX Overseas Customer ServiceContact Broker

2022-10-17 15:35

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-10-17 14:11

Hong Kong China

Verified

Fhel08Start Mediation

2022-10-16 15:09

Singapore

Start Mediation

Huge slippage! last Sept 30, 2022 for USD/JPY even SL was set. Sent them email on the same day, followed up on Oct 10 but no reply, followed up on chat on Oct 13, received reply on Oct 14. Long explanation and just advised to refrain from trading on high impact news, etc. They are unfair to their customers because some received refunds and others didn’t.

Statement：

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Regulated

Exness

https://www.exness.com/a/14301332/?lng=en&utm_source=WikiFX&utm_campaign=cmt-campaign_m01y21_n-fxratings&utm_medium=Homepage&PID=WikiFX

8.37

Score

10-15 yearsRegulated in CyprusRegulated in United KingdomRegulated in South Africa

8.37

Score

入金迟迟不到账

China 2022-11-13 10:40

Severe Slippage Again

Philippines 2022-11-18 17:42