wuyueSupplemental Materials

2022-09-19 13:48

China

Supplemental Materials

With the excuse of investigation, iexs detained my principal and profits without offering the accurate time. As a matter fact, you have no intention of processing customers' withdrawal. We have searched the broker's notorious records in the past, which were reported online. If you do not allow us to withdraw the money, we will keep exposing your illegal behavior on well-known media platforms every day. We fall victim to withdrawal unavailable, so we want other investors have the same experience like us. According to the reports about the broker through searching the name iexs on Zhihu, a question and answer website in China, we see that iexs claimed that they headquartered in London, UK, with many offices in different places in the world. In its column of global regulation, iexs shows that they are regulated by four regulatory bodies, including FCA in the UK, VFSC in Vanuatu, MSB in Canada, and St Vincent, which seems like that they are under multiple regulations. However, iexs stated that their UK office only provides service for institutional customers, thus individual investors are not protected by UK FCA. And the license issued by VFSC has weak regulation, which is I think better than no license. But iexs confirmed that an investor who opens an account of the office in St Vincent will be strictly regulated by the local law. But the financial regulatory authority in St Vincent announced that the company registered in the country has the right to operate forex business which is not prohibited by the laws, as there is no related laws and regulation in St Vincent. Therefore, St Vincent will not issue any forex licenses and be unlikely to regulate forex business. It is hilarious that iexs unexpectedly claimed that they have segregated account and are audited monthly by the accounting firm arranged by regulatory authority. The regulator in St Vincent never supervise the forex business, so which accounting firm is designated every month to audit your company? Wherever investors put their money in, no body cares. Even you put your money in your pocket and do not deposit, the iexs in St Vince will not care about it. Is it a stark scam? In terms of the license of MSB in Canada, the MSB actually does not regulate the forex business, but supervise anti money laundering and funding by terrorists. The MSB just provides simple currency service for registration. That is to say that whether the capital circulation gets involved in money laundering and funding by terrorists, therefore they are not responsible for forex business. There is one more thing incredible that iexs' only trustworthy FCA license was borrowed from others (An investor who does not open an account at the office in the UK will not be protected by the FCA, so the company uses the license just to lure investors into depositing money, that's it).

IEXSReply

2022-09-15 15:23

United Kingdom

Reply

Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.

wuyueStart Mediation

2022-09-14 11:00

China

Start Mediation

请输我的账户8月份就开了0.3手原油手工单空单，一直拿着，8月30日之前不盈利，没人通知我违规，9月初还出了一次金，9月7日全部获利平仓，9月9日来邮件，说我的0.3手空单违规交易，mt4交易密码被直接更改，后台密码被更改，账户被冻结，说我们8月30日之前违规交易，8月30日以后盈利单不成立，说是根据他们所谓的免责条款，可以随意取消订单不通知客户，可以依据免责条款不给出金，这样的话，谁还敢在iexs交易，只要赚钱，都可以找理由不给出金，我现在严重质疑，我们的订单有没有抛给市场，和交易者对赌，平台堵赢了，交易者亏损出局，平台堵输了，利用免责条款，交易者盈利订单无效。我现在要求iexs说清楚我哪里违规了，纯手工交易，拿了这么多天，不做早盘，不延迟，不推盘，0.3手都能扯出来违规交易。如果所有的平台都是这么交易规矩，这个行业谁还敢进入。