IEXSReply

2022-09-16 08:51

United Kingdom

Reply

Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.

daikunStart Mediation

2022-09-14 13:11

Japan

Start Mediation

请输入内我的账户是8月份开户入金的，下了0.7手原油空单，不在早盘时间，8月底之前还亏损扛单，9月初有了盈利出金一次，9月？日全部平仓获利，申请出金，收到平台邮件，告诉我违规交易，只结算到8月30日，9月份的盈利不给计算，并且修改了我的mt4账户密码和后台登陆密码，等审核通知，所谓的违规也说不出来，其实交易者只能在这个平台亏损，不能赚钱，否则有什么理由不给出金？现在朋友告诉我，这家平台打着外资的名义，就是买的白标平台，所以说我的单子很有可能没有抛给市场，现在平台自己赔出来盈利，就不开心了，连我的账户几千美金盈利都不能给出金，这种平台还在市场里做宣传什么公正公平？我们向平台提供了申述的邮件，没有回复，客户经理也不处理，现在只能通过第三方和平台去交涉，还我们交易者一个公道，如果不解决问题，我们和这个平台斗争到底，直到这个平台退出外汇交易市场。