1721859130
Severe Slippage
compensation
$50(USD)
2day5hour
1721859130Solved after user's confirmation
EBCReply
Reply
After the US released the CPI data at 15:30, September 13, 2022 (Server time), the market fluctuated sharply. The customer's stop loss orders were traded at the best market price after the asking price was triggered. The objective factors in the market led to the failure to strictly stop loss according to the set point. In the light of MT4 trading system, every order (including stop loss and stop profit) will be traded at market price once the order price is triggered. However, the actual traded price is likely to be different from the triggered price because of the sharply fluctuated market or low liquidity, namely slippage. Usually stop loss will encounter more negative slippage, while stop profit will meet more positive slippage. EBC is committed to sincerely serving every serious traders and providing the best quotation, and continues to optimize the trading environment, but we can not change the market mechanism.
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