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Resolved
Offical website cannot be opened since last week. Cannot enter the website or withdraw
Object
Alpari
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$0(USD)
Time
33day22hour

Mediation Progress
Hong Kong2022-10-10
Solved after user's confirmation
135
Comoros2022-09-13
Reply
Alpari
Thank you for contacting us. With respect of the failure to log in the official website, please visit it via the link https://www.aifurui-group.com/zh, website backstage https://my.global-aifurui.com/zh/login/retry. You are advised to clear browse history, cookies, and caches and try to log in it again. In addition, you had better visit the website through Foxfire browser. If you still can not log in, please submit the full screenshots of unavailable website and the following information by email to customersupport@alpari.org. 1. Right click the interface of browser - check out; 2. click network option; 3. refresh; 4. press the down key to download the document ended with .har. At the same time, we will send the email to your registered email address, and you can reach out to us by replying to the email.
Reply
Hong Kong2022-09-07
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-09-07
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-09-06
Start Mediation
135
Offical website cannot be opened since last week. Cannot enter the website or withdraw
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
