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Resolved
Doo Prime Capital’s deposits were not arrived in time, resulting in liquidation of positions, no reply to emails, and salespersons blocked me on WeChat and refused to deal with the problem.
Object
D prime D prime
Issue

Others

Requirement

compensation

Amount

$22,000(USD)

Time

102day22hour

Mediation Progress
Resolved
FX1352772572
Reply
D prime
The platform has received your feedback and we will ask the related department to deal with the problem as soon as possible.

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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FX1352772572
I submitted a deposit of USD 3,000 at 9.53 am Beijing time on June 21, 2022. Because it did not arrive in time, I had a liquidation of 1 lot of crude oil at 4.59 points, 2 lots of crude oil at 5.01 points, and 1 lot of crude oil at 5.03 points. , the above screenshot is proof, according to the time, the deposit was submitted at about 4.53 minutes of the disk time, because the previous funds were all in time, so I completed the transfer very quickly, but the result was delayed. It is at 6.10. If I can get the account in time as before, I may only liquidate 3 lots. When the market falls to 109, I will choose to liquidate a few lots of crude oil, which will not cause the liquidation problem after 11.30. The liquidation was at the 1.2.3 position, because I don’t know much about it. At that time, there were 9 crude oil contracts, and the platform only restored 4 contracts, and the remaining 5 contracts were not recovered. I lost 150,000 and was cheated, so far I can't contact the dealer.

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