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Resolved
The slippage was serious. At first, they promised to compensate 500 US dollars and asked me to withdraw the complaint. After I withdraw the complaint, I did not receive a cent.
Object
D prime D prime
Issue

Severe Slippage

Requirement

other

Amount

$8,000(USD)

Time

99day3hour

Mediation Progress
Resolved
SHANGYUQI~142857
Reply
D prime
It is a problem of order delay, please check if it was caused by poor internet connection. If you have any questions, please reach out to your account manager.

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SHANGYUQI~142857
On May 16, the order of 0.16 was placed after a loss of fifty or sixty dollars, and the order of 0.17 was placed after 40 minutes. This led to two more orders in this wave of orders. The first wave could not close the position, the second wave and the third wave could not be closed, resulting in a sharp rise in the market. On the 2nd and 17th, the loss was seven or eight thousand dollars.

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