English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Account suspended without valid reason
Object
ASJ Forex
Issue
Others
Requirement
Withdrawal
Amount
$30,178(USD)
Time
61day1hour

Mediation Progress
Malaysia2022-07-08
Resolved
Kho30315
United Kingdom2022-06-07
Reply
ASJ Forex
Please reach out to your superior account manager or online customer service for help.
Reply
Malaysia2022-05-31
Supplemental Materials
Kho30315
How is it going with the problem? It has been over 7 working days.

Supplemental Materials
Malaysia2022-05-09
Supplemental Materials
Kho30315
Phone number +6013-8512515
Supplemental Materials
Hong Kong2022-05-09
Reply
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please provide the correct phone number. Thank you for the cooperation.
Reply
Hong Kong2022-05-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-05-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Malaysia2022-05-07
Start Mediation
Kho30315





On 4th May 2022, my ASJ account was suspended in a sudden without early notification. I was unable to withdraw money & application was rejected. The customer service was not patient when dealing with my request. The day after account was suspended, then only received email stated that my account was suspected of using our platform rules to seek improper benefits. I was using ASJ platform for normal Forex trade in term of Buy/Sell, there was no other improper benefits in between. I was supect the platform would like to prevent me from withdraw my own money. I have a few downline & upline who ever withdrawn money facing the same situation, only those new account user who never withdraw money were still active & able to trade.






Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
