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2022-05-07 22:10
Malaysia Malaysia
Account suspended without valid reason
[Object]
ASJ Forex ASJ Forex
[Issue]

Others

[Requirement]

2020031880011651849

[Amount]

$30,178(USD)

[Time]

61day1hour

2022-07-08 00:12
Malaysia Malaysia
2022-06-07 16:47
United Kingdom

Reply

Please reach out to your superior account manager or online customer service for help.

2022-05-31 10:48
Malaysia Malaysia

Supplemental Materials

How is it going with the problem? It has been over 7 working days.

2022-05-09 22:36
Malaysia Malaysia

Supplemental Materials

Phone number +6013-8512515

2022-05-09 14:35
Hong Kong China Hong Kong China

Reply

Dear customer, please provide the correct phone number. Thank you for the cooperation.

2022-05-09 17:11
Hong Kong China Hong Kong China

Contact Broker

2022-05-09 14:35
Hong Kong China Hong Kong China

Verified

2022-05-07 22:10
Malaysia Malaysia

Start Mediation

On 4th May 2022, my ASJ account was suspended in a sudden without early notification. I was unable to withdraw money & application was rejected. The customer service was not patient when dealing with my request. The day after account was suspended, then only received email stated that my account was suspected of using our platform rules to seek improper benefits. I was using ASJ platform for normal Forex trade in term of Buy/Sell, there was no other improper benefits in between. I was supect the platform would like to prevent me from withdraw my own money. I have a few downline & upline who ever withdrawn money facing the same situation, only those new account user who never withdraw money were still active & able to trade.

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