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2022-04-15 09:55
Hong Kong China Hong Kong China
4月15号早上9点过了依然点差严重
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

2020031816211517242

[Amount]

$1,000(USD)

[Time]

51day0hour

2022-06-05 10:42
Hong Kong China Hong Kong China
2022-05-06 10:27
Cyprus

Reply

Dear customer, you can report the problem in details to the 24h customer service or email the official customer service at support@exness.com(ensure the correct email address) with your registered email at our platform. If you contacted us before, please still reply email or consult the official 24h customer service.

2022-04-15 13:07
Hong Kong China Hong Kong China

Contact Broker

2022-04-15 11:27
Hong Kong China Hong Kong China

Verified

2022-04-15 09:55
Hong Kong China Hong Kong China

Start Mediation

持续了超过半个小时USDJPY这种主要交易对无浮动,无法开仓无法平仓,且点差在70+,相对于其他交易商这个时候点差都正常。问客服说是技术部在维修。出金虽依然正常,但是这种问题也不能忽略吧?

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