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Resolved
Withdrawal has not arrived for 8 days and shirk it by various excuses
Object
Alpari
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$2,100(USD)
Time
7day23hour

Mediation Progress
Hong Kong2022-04-18
Solved after user's confirmation
LIGU
Comoros2022-04-13
Reply
Alpari
Thank your for the information. In terms of the withdrawal problem, the financial department has contacted payment provider, and the withdrawal application submitted by the customer on April 11 was cancelled by the payment provider. Our account manager called the customer and told him to resubmit the applicaiton on April 11, and our financial department will deal with it as soon as possible. We're deeply sorry for the inconvinience caused. Please feel free to contact us, if you have any question. Thank you for your support to Alpari. We hope it is helpful and expect to offer better servcie.
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Hong Kong2022-04-11
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-04-11
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-04-10
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LIGU

On April 2, 2022, the withdrawal amounted of 2,100 US dollars has not yet been received until April 10, 2022. The customer has been evading and responding to the relevant departments, but the funds have not been received. If you ask too much, they will ignore it. Please help us deal with it. Avery


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