English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
The spread has expanded by 10 times, the market prices has fallen and the position has been liquidated.
Mediating Parties
CPT Markets
Issue
Severe Slippage
Requirement
2020031845111314470
Settlement Amount
$4,700(USD)
Time
35 day 2 hour

Mediation Status
Hong Kong2021-12-22
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Belize2021-11-22
Reply
CPT Markets
Dear customer, USDTRY features bad liquidity and high spread. And the thin trading during the time of market opening and closing may lead to an expanded spread, which is normal price fluctuation in the market. Please control your positions in a rational manner and beware of the position risks. Thanks for your understanding.
Reply
Hong Kong2021-11-17
Appendix
LANSEYAOJI

2 times. Every time I sell short USD/TRY, my order is trapped due to the increasing market prices. The spreads range from 500 to 1200, which is relatively acceptable. However, the spread increased tenfold when the market price decreased for the correction, which blew my position. Does it make sense? Bad platform?


Appendix
Hong Kong2021-11-17
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2021-11-17
Verified
WikiFX Mediation Center
Verified
Hong Kong2021-11-17
Start Mediation
LANSEYAOJI


Every time I stop position, the market goes up and the orders are stopped. The spread generally fluctuates between 500-1200. However, when the market pulls back down, the spread has expanded 10 times. The short-selling list went down in the market and the position was liquidated. What is the truth? What a fraud platform!



Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
