XMReply

2021-11-02 15:42

Cyprus

Reply

Dear user, thank you for choosing XM and your support to us. Your XM MT4/MT5 account is 251006231. In term of your complaint, we have reported it to the related department and got the following replies: as for your trading account 251006231, (hereafter marked as "your account"), your trading style is considered as illegal interest arbitrage for cash, attracting our high attention according to the investigation of anti-fraud department. Therefore, regrettably we will take the following measures in accordance with the related terms, shut down all your account registered by your name; - cancel your trading orders #5214417 and #5214420 in the trading account 251006231. Please note that you have been banned from creating account and trading. If you successfully register an account and start trading due to systematic or individual error, we will shut down your account promptly and cancel all your profits and losses, and at the same time refund your principal through the original channel. It's the final decision without any more notices. If you have any question, please visit freely the official website of XM https://www.xmfx.direct/cn/, click the web customer at the upper right corner of the page to contact the customer service. XM provides 24h online customer service Monday-Friday, and we are pleased to help you, thank you.

ebcGUANFANGZHIQIAOStart Mediation

2021-10-20 14:39

China

Start Mediation

直在XM交易，一直亏损，9月份新开一同名账户，入金200美金亏损爆仓。后来看到数字货币入金有50%赠金，于是入金400美金，非农做多好不容易盈利1000美金。然后被平台无故扣除。多次找客服沟通无果，难道只能亏损爆仓？如此黑平台，请大家擦亮眼睛！别再入坑！盈利了说我套利，亏损的时候怎么不说？如果不给我处理好，我会一直投诉到底！