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Resolved
IV MARKETS DIDN'T PAYBACK MY MONEY
Mediating Parties 
STARTRADER
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$2,233(USD)
Time
53day8hour
Mediation Status
Vietnam2021-11-20
Resolved 
Kathy kathy
Kathy kathyAustralia2021-10-21
Reply STARTRADER
You use the offset account, so all the improper profits is deducted, and only the principal is available to withdraw.
Reply
Hong Kong2021-09-28
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Hong Kong2021-09-28
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Vietnam2021-09-28
Start Mediation Kathy kathy
Kathy kathyI have an account with ivmarkets MT4 2005379. I charge $2000 and $273. When I withdraw money, I risk damaging the withdrawal. The floor was out of money and my account was locked for $223.
I have account at IVMarkets with MT4 account 2005379. I have deposited 2000usd and earned 2733usd profit. when I withdrawal my profit, the risk cancelled my withdrawal request. Broker didn't pay back my money and terminated my account which has usd2233 inside.
Start Mediation
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