English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Unable to withdraw
Mediating Parties
FXCM
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$43,500(USD)
Time
42day17hour

Mediation Status
Hong Kong2021-09-11
Resolved
WUYANG
United Kingdom2021-08-12
Reply
FXCM
Dear client, FXTM has tried to contact you upon the receipt of your feedback, but you are out of reach. According to the investigation, you have not applied for any other withdrawals since April, whereas all withdrawals made before April have all been successful. Please have a check yourself again. If you have further questions, please feel free to contact the official FXCM customer service online during the business time. Thank you again for your suppoert. We hope to provide you with better-quality service with sincere.
Reply
Hong Kong2021-07-31
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-07-31
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-07-29
Start Mediation
WUYANG
Unable to withdraw from 2019. My account was 8000085746 with $43,500 but it was deleted. I could not log in or contact with customer service. The platform was also unavailable.
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
