ExnessReply

2021-03-12 15:32

Cyprus

Reply

The technical department has checked the open position of your trading account, and there is no abnormality in the check result. Please note that in accordance with the Exness Customer Agreement (Part D, Article 1.3), customers use access information on the trading platform to place orders with the company through a personal computer connected to the Internet. The company has the right to rely on any order issued by the customer using the access information on the trading platform and act according to the order without further inquiring the customer. Any such orders are binding on customers. Therefore, if the customer's account credentials (ie, transaction account number and transaction password) are used to successfully log in to the trading platform and send a command, the command will be executed. In addition, compensation claims arising from execution will not be met.

LIULANGTUStart Mediation

2021-03-07 10:57

China

Start Mediation

大家好 我叫劳承栋 我在Exness平台做交易2021.3.5号平台无故帮我下单 导致我的账户亏损22610美分 幸好本人发现早及时止损处理 要不后果就是爆仓了 找他们公司核实处理 他们还没有告知处理结果 就说处理完了 还让我对他们服务评价 请问这是什么道理